Melinda Knowles
Albion,IL
Summary
Experienced Operations Manager with 14 years in team management and workflow optimization. Specializes in conflict resolution and performance evaluations while driving process improvement and effective communication. Focused on enhancing productivity and fostering collaboration to achieve operational goals.
Overview
24
24
years of professional experience
Work History
Operations Manager
Champion Laboratories
Albion, Illinois
03.2017 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented operational procedures to ensure quality standards are met.
- Utilized effective communication strategies to enhance team collaboration and ensure alignment with operational goals.
- Managed daily operations to enhance efficiency and productivity across all departments.
Supervisor
Champion Laboratories
Albion, Illinois
04.2006 - 03.2017
- Conducted daily meetings with team members to discuss upcoming tasks and project deadlines.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Directed and supervised team of 30 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Team Leader
Champion Laboratories
Albion, Illinois
05.2002 - 04.2006
- Led team in implementing quality control processes that ensured product consistency and compliance with industry standards.
- Trained staff on safety protocols and equipment usage to ensure compliance.
- Resolved operational issues swiftly, minimizing downtime in production lines and maintaining workflow efficiency.
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members, enhancing overall team productivity and ensuring effective task completion.
Education
Associate of Arts - Marketing/Mid Management
Wabash Valley College
Mount Carmel, IL05.2002
Skills
- Operations management
- Process improvement
- Quality assurance
- Team leadership
- Employee training
- Effective communication
- Conflict resolution
- Decision making
- Performance evaluations
- Staff retention
- Goal setting
Timeline
Operations Manager
Champion Laboratories
03.2017 - Current
Supervisor
Champion Laboratories
04.2006 - 03.2017
Team Leader
Champion Laboratories
05.2002 - 04.2006
Associate of Arts - Marketing/Mid Management
Wabash Valley College