Melinda Level
Indianapolis,Indiana
Summary
Having empathy, compassion, and a genuine care for people goes a long way in healthcare. I have always had a nurturing spirit, so it comes easy and natural. My goal is to be understanding and as helpful as I can be and to retain as much knowledge as possible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Volunteers Of America Indiana
01.2023 - 03.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Passed out medication to patients in residential facility
- educated patients on MAT medications
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Medical Assistant
IU University Hospital Urology
06.2020 - 05.2021
- Greet and verify patients
- collect all EMR information included medical history and medications
- assist doctors with procedures which include Cystoscopies, Trus biopsies, Fusion biopsies, Stent removals from ureters, catheterizations, and vasectomies
- Administer BCG installations from bladder cancer patients
- Inject Lupron medicati9on with patients that have elevated PSA's or prostate cancer
- Stock clinic and check expiration dates on medications and supplies
- daily Phlebotomy
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Medical Assistant
IU Orthopedic Sports Trama Intern Position
01.2020 - 03.2020
- Greet and room patients
- Take vital signs, enter information in EHR
- Remove sutures and staples from incision’s
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved clinical workflow with introduction of electronic health records system.
Education
Graduate - Medical Assisting
Fortis College
Indianapolis, IN03.2020
Skills
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Venipuncture and Phlebotomy
- wound care
- Certified in Basic Life Support (BLS)
- Pipetting
- medical terminology knowledge
Certification
- CCMA Certification, 01/20
- CPR/AED/FIRST AID
Timeline
Certified Medical Assistant
Volunteers Of America Indiana
01.2023 - 03.2024
Certified Medical Assistant
IU University Hospital Urology
06.2020 - 05.2021
Medical Assistant
IU Orthopedic Sports Trama Intern Position
01.2020 - 03.2020
Graduate - Medical Assisting
Fortis College
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