Melinda May
Cleveland
Summary
Highly organized and motivated individual with excellent communication skills, possessing a strong desire for continuous learning. Seeking a challenging position to utilize critical thinking skills, career experiences, and education. Authorized to work in the US for any employer, eager to contribute skills and expertise to a dynamic team.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
RXO
12.2024 - 05.2025
- Managed end-to-end logistics operations for a high-volume distribution center, coordinating the movement of XX shipments per day
- Collaborated with cross-functional teams including warehouse staff, suppliers, and carriers to resolve any logistical issues or delays
- Implemented inventory management system that improved accuracy by XX%, reducing stockouts and ensuring on-time deliveries
- Created standard operating procedures (SOPs) for logistics processes to ensure consistency and efficiency across the organization
- Maintained accurate records of all inbound and outbound shipments, tracking progress from origin to destination using industry-specific software systems
- Closely monitored carrier performance metrics such as transit time adherence, claims ratio, and driver compliance to identify areas for improvement
Customer Service Coordinator
Savage Services
08.2022 - 11.2024
- Use yard management software to ensure that all railcars that enter, exit, load, or unload in the facility are accurately documented
- Assist Terminal Masters in generating switch lists based on day-to-day needs and changes in the yard
- Coordinate billing of railcar maintenance with the railcar repair team
- Provide data and reports to aid the Logistics Manager and potentially attend the daily logistics discussion with the Customer
- Ensure adequate information and communication is conducted with the Union Pacific railroad
- Perform daily updates of the Yard Management tool to ensure that the yard does not overfill
- Perform recordkeeping duties related to the operation such as employee files, invoices, expense reports, FRA or DOT files (if necessary), etc.
- Coordinate and oversee office functions including phones, mail, correspondence, shipping, etc.
- Identify and resolve issues or problems with financial and operational information systems and reports particularly identifying issues with Customer inventory and yard management systems
- Anticipate the needs of those you support and complete assigned tasks with a high degree of accuracy with minimal direction.
Shipping and Receiving
Grafix
08.2020 - 07.2022
- Shipping and Receiving
- Grafix-Maple Heights, OH
- August 2020 to July 2022 picked orders packed orders
- Made labels
- Weighed packages
- Picked orders for Amazon
Team Lead
Old Navy
01.2019 - 08.2020
- Unloaded truck
- Cleaned the whole store
- Employee engagements
- Decorated the store
- Helped the customers
- Mostly BOH
- Over night inventories for North East Ohio
- Sanitized everything
- Placed merchandise
Team Member
Toys 'R'
04.2016 - 08.2018
- Ran register
- Had to get credit cards
- Had to get square trades
- Had to get rewards cards
- Keep register area organized
- Place merchandise
- Had to put reshop back
Wendy's Crew Member
Wendy's
01.2016 - 05.2016
- Ran register
- Made drinks
- Got fries
- Cleaned dinning area
- Ran drive thru
- Kept temp check on food
Caregiver
Home Instead
04.2014 - 01.2016
- Was a companion
- Gave Meds and fed my clients
- Made the fries and made drinks
- Cleaned and cooked for clients
- Bathed Clients
- Clean dinning room
- Grocery Shopped for Clients
Education
Associate of Applied Business - Visual Communication and Design - Graphic Design
Cuyahoga Community College
Parma, OH05-2015
Skills
- Effective problem resolution
- Collaborative decision-making
- Logistics optimization
- Customer engagement
- Skilled in using Adobe Creative Suite applications
- Proficient typing skills
Timeline
Logistics Coordinator
RXO
12.2024 - 05.2025
Customer Service Coordinator
Savage Services
08.2022 - 11.2024
Shipping and Receiving
Grafix
08.2020 - 07.2022
Team Lead
Old Navy
01.2019 - 08.2020
Team Member
Toys 'R'
04.2016 - 08.2018
Wendy's Crew Member
Wendy's
01.2016 - 05.2016
Caregiver
Home Instead
04.2014 - 01.2016
Associate of Applied Business - Visual Communication and Design - Graphic Design
Cuyahoga Community College
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