Melinda Medelus
Rego Park,NY
Summary
Well-qualified Individual familiar with skills and abilities needed to succeed. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Sephora
04.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Help clients to choose their unique scents in fragrance
Shift Supervisor
La Boulangerie
10.2022 - Current
- Trained new employees and update staff on menu changes and adjust policies to meet changing needs.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Maitre D'
Sant Ambroeus
07.2021 - 09.2022
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
Education
High School Diploma -
Gateway High School
Kissimmee, FL05.2016
Skills
- Goal-Driven
- Safety and Cleanliness Standards
- Ability to Lift 40 Pounds
- Sales Expertise
- Effective Customer Communication
- Register Opening and Closing
Timeline
Beauty Advisor
Sephora
04.2023 - Current
Shift Supervisor
La Boulangerie
10.2022 - Current
Maitre D'
Sant Ambroeus
07.2021 - 09.2022
High School Diploma -
Gateway High School