Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaylee James

Huntington

Summary

Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Beauty Advisor

Ulta Beauty Inc.
01.2023 - 08.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Trained new staff in product knowledge and customer service protocols.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Bachelor of Science - Biological Sciences

Marshall University
Huntington, WV
05.2027

High School Diploma -

Herbert Hoover High School
Clendenin, WV
05.2023

Skills

  • Security Practices
  • Available Nights, Weekends and Holidays
  • Quality Assurance
  • Safety and Cleanliness Standards
  • Effective Customer Communication
  • Goal-Driven
  • Engaging with Diverse Customers
  • Multitasking and Organization
  • Critical Thinking
  • Event Planning
  • Positive Customer Engagement
  • Ability to Lift 40 Pounds
  • Energy and Physical Stamina

Certification

CPR

Timeline

Beauty Advisor

Ulta Beauty Inc.
01.2023 - 08.2023

Bachelor of Science - Biological Sciences

Marshall University

High School Diploma -

Herbert Hoover High School

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Kaylee James