Dedicated professional with a Veteran First mentality, excelling in VendMax and retail, food and brew concepts. Proven track record in inventory management and team training, ensuring operational excellence in vending programs.
Overview
30
30
years of professional experience
Work History
Vending Clerk
Veterans Canteen Service
Martinsburg, West Virginia
04.2018 - Current
Maintained successful vending program and led product receiving for retail operations
Operations ownership by redeveloping a successful vending program using VendMax
I am a leader among my peers as I have trained many baristas, cashiers in all concepts of VCS
Traveled to other canteens to cover various positions based on strong knowledge of VCS standards
Implemented retail receiving through weekly bulletins and daily communication with Chief, ensuring current marketing and promotions
Shrink Captain for Martinsburg VCS 613 responsible for all activities for internal and external controls
Identified and resolved sales issues in vending by relocating machines when DOM doors were locked
Secured a 100% for outside unannounced visit for Food, Vending and Brew
Shift Supervisor
Sheetz
Martinsburg, West Virginia
06.1996 - 02.2018
Supervised team members during shifts to ensure operational efficiency.
Managed inventory levels and conducted regular stock checks.
Trained new staff on customer service protocols and store operations.
Resolved customer complaints promptly to enhance satisfaction.
Monitored cash handling procedures for accuracy and security.
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Addressed any issues that arose during the shift in a proactive manner.
Ensured all safety and sanitation regulations were met throughout the shift.
Served as a role model for other employees by demonstrating professional behavior at all times.
Education
Diploma - Medical Assistant Specialist
Valley College
Martinsburg, WV
06-2024
Certificate - Medical Coding And Billing
Blue Ridge Community And Technical College
Martinsburg, WV
10-2019
Skills
Veteran First mentality
Proficient in VendMax
Experienced in Food and Brew sanitation and safety management
Inventory expert in retail EOY and monthly vending inventory
Trained in SIM receiving
Knowledgeable in VCS merchandising standards
Enter Daily Financial Reports
Enthusiastic learner taking initiative to learn PCMS and receiving