Summary
Skills
Overview
Work History
Education
Timeline
Generic

Melinda Molina

Belle Chasse,LA

Summary

Proven track record in enhancing guest satisfaction and streamlining operations, as demonstrated at Comfort Inn Suites. Skilled in payment processing and customer service, I excel in welcoming guests and ensuring seamless experiences. Achieved significant improvements in efficiency and satisfaction, leveraging multi-line phone systems and empathetic communication to exceed guest expectations.

Skills

  • Customer Service
  • Payment handling
  • Welcoming guests
  • Multi-Line Phone Systems

Overview

10
10
years of professional experience

Work History

Home Health

Home Care Services
01.2009 - 01.2014


  • Provided exceptional service by addressing inquiries professionally and promptly, fostering strong relationships with clients.
  • Spearheaded initiatives to enhance patient safety, reducing the risk of falls and other accidents during home visits.
  • Maintained accurate records of patient visits, interventions, and progress to track effectiveness of care plans and make necessary adjustments as needed.

Hotel Front Desk Clerk

Comfort Inn Suites Hotel
01.2017 - 01.2019


  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Maintained a clean and organized front desk area, creating a welcoming environment.

Education

High School Diploma - Course of Studies

Master’s ISD
Midland, TX
03.2021

Timeline

Hotel Front Desk Clerk

Comfort Inn Suites Hotel
01.2017 - 01.2019

Home Health

Home Care Services
01.2009 - 01.2014

High School Diploma - Course of Studies

Master’s ISD

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Melinda Molina