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Melinda Montijo
Hanover Park,IL
Summary
Results-driven Business Development Manager with expertise in new customer acquisition, account management, and Salesforce proficiency. Proven track record in generating sales forecasts and developing impactful presentations.
Overview
18
18
years of professional experience
Work History
Sr. Business Development Manager
KC Pallets, Inc.
Crystal Lake, IL
04.2025 - 05.2026
- Collaborated in weekly meetings with executive leadership to assess progress toward strategic goals.
- Established new customer accounts using negotiation and sales closing abilities.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Developed engaging presentations that showcased potential business opportunities.
- Generated sales forecasts and schedules in Salesforce and Excel to align with productivity targets.
Inside Sales Representative
Farmer Brothers Coffee Tea & Spice Company
Northlake, Illinois
10.2008 - 11.2024
- Reached and exceeded monthly sales targets through effective sales strategies and techniques.
- Negotiated prices, terms of sale, and service agreements, successfully closing transactions.
- Upsold and cross-sold products to existing customers to maximize revenue.
- Managed customer accounts, enhancing satisfaction and driving retention.
- Provided superior customer support, contributing to increased account retention.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Provided timely responses to customer inquiries and support requests.
- Resolved customer issues by coordinating with internal departments effectively.
- Conducted product presentations to educate clients on offerings.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
- Coordinated with logistics team to ensure timely delivery of products to customers.
Education
Some College (No Degree) - Accounting
William Rainey Harper College
Palatine, IL06-2008
Certification- Microcomputers/Automated Office Skills - Microcomputers/Automated Office Skills
College of Office Technology
Chicago, IL06-1998
Some College (No Degree) - Allied Health
Robert Morris College
Chicago, ILSkills
- New business development
- Customer acquisition
- Lead generation
- Account management
- Territory management
- Salesforce proficiency
- CRM platforms
- Forecasting
- Data analysis
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Relationship building
- Client support
- Closing talents
Languages
Spanish
Professional
Timeline
Sr. Business Development Manager
KC Pallets, Inc.
04.2025 - 05.2026
Inside Sales Representative
Farmer Brothers Coffee Tea & Spice Company
10.2008 - 11.2024
Some College (No Degree) - Accounting
William Rainey Harper College
Certification- Microcomputers/Automated Office Skills - Microcomputers/Automated Office Skills
College of Office Technology
Some College (No Degree) - Allied Health
Robert Morris College