Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melinda Mootz

Westfield,United States

Summary

Steadfast Stay at Home Mom with previous work experience in Management and Training in an Adult Family Home. Able to employ empathy and patience to connect with individuals on an emotional level and provide support during difficult times. Currently seeking a position within the Division of Children & Families.

Overview

12
12
years of professional experience

Work History

Stay At Home Mom

Self Employed Services
Westfield, WI
10.2022 - Current
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships. Also provided emotional support and companionship to family members.
  • Coordinated appointments with medical professionals and developed and implemented individual care plans tailored to each of my children.
  • Entrusted to handle confidential and sensitive situations in a professional manner and developed and executed activities to improve my children's quality of life.

EVS Housekeeper

Aspirus Divine Savior
Portage, WI
01.2022 - 10.2022
  • Exceeded facility standards regularly working with a detail-oriented approach to maintain cleanliness and organization of hospital rooms as needed.
  • Rendered detailed and timely cleaning services while working in fast-paced environments with multiple interruptions.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Adult Family Home Manager

Lifekeepers, Inc.
Portage, WI
10.2019 - 12.2021
  • Established and maintained positive working relationships with my staff, clients', client families, and associated medical professionals and companies. I also engaged clients to gain insight into their needs.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve top quality care for my clients. I evaluated and enhanced workflow to carry out best practices, and increased staff motivation and satisfaction.
  • Improved morale and management communication by creating employee recognition and rewards practices. I identified areas of deficiency and performed root-cause analysis to solve problems.
  • Oversaw financial management, budget management, accounting and payroll activities. Enforced federal, state, local, and company rules for safety operation.
  • Guided employees on understanding and meeting changing client needs and expectations. Conducted periodic assessments to evaluate staff members' performance.
  • Addressed client concerns with suitable solutions. Delivered positive client experiences.

In Home Daycare

Self-employeed
Westfield, WI
03.2015 - 05.2019
  • Assessed each child's psychosocial needs. Ensured each child's needs were met.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Quality Control Inspector

Gumz Muck Farms
Endeavor, WI
11.2012 - 03.2015
  • Consulted with operators and supervisors to resolve quality, production, and efficiency problems. Developed and administered best practices for defect prevention and continuous improvement.
  • Performed quality audits and root cause analysis and organized government inspections, quality testing and training for Potato Programs. Adhered to all safety protocols to minimize equipment damage and avoid injuries.
  • Assessed materials, parts and products for conformance with quality control requirements and productions specifications. Wrote detailed reports outlining performance, quality and defect rates.

Education

Associate of Applied Science - Human Services

MATC
Portage, WI
05-2024

Certification - Supervisor/Administrator Early Childhood Education

Northeast Technical Institute
Green Bay, WI
09-2021

High School Diploma -

Westfield High School
Westfield, WI
05-2000

Bachelor of Arts - Social Work

UW Stevens Point
Stevens Point

Skills

  • Issue Resolution
  • Customer Relations
  • Customer Outreach
  • Team Leadership
  • Resolution Oriented
  • Strong Communication Skills
  • Dedicated Team Player
  • Organized
  • Employee Training
  • Management
  • Compassionate and Empathetic
  • Hard-working

Accomplishments

  • Phi Sigma Pi Honor Fraternity Member
  • Phi Theta Kappa Fraternity Member
  • Honor Society Member
  • Society for Collegiate Leadership & Achievement Member
  • 3.7 GPA
  • Dean's List Honoree Fall 2021 - Spring 2024
  • Dean's List Perfect Honors Spring 2023 & 2024

Timeline

Stay At Home Mom

Self Employed Services
10.2022 - Current

EVS Housekeeper

Aspirus Divine Savior
01.2022 - 10.2022

Adult Family Home Manager

Lifekeepers, Inc.
10.2019 - 12.2021

In Home Daycare

Self-employeed
03.2015 - 05.2019

Quality Control Inspector

Gumz Muck Farms
11.2012 - 03.2015

Associate of Applied Science - Human Services

MATC

Certification - Supervisor/Administrator Early Childhood Education

Northeast Technical Institute

High School Diploma -

Westfield High School

Bachelor of Arts - Social Work

UW Stevens Point

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Melinda Mootz