MELINDA NELSON
New Caney,TX
Summary
Operations-driven professional with 20+ years of experience managing high-volume rental logistics, fleet coordination, invoicing, and administrative operations. Proven record of increasing workflow accuracy by 75%, reducing delays, and strengthening cross-functional communication. Trusted to manage high-value equipment assets exceeding $1M per unit while maintaining billing precision across transactions ranging from $100 to $30,000+. Calm under pressure. Process-minded. Results-focused.
Overview
3
3
years of professional experience
Work History
Medical Assistant (Administrative & Compliance Focus)
Chota Community Health Services
Tennessee
05.2024 - 09.2024
- Managed scheduling, intake documentation, referrals, and regulatory compliance
- Maintained 100% documentation accuracy in high-volume environments
- Coordinated cross-functional communication between providers and patients
Rental Coordinator
Gajeske, Inc.
Houston, TX
11.2022 - 12.2023
- Managed monthly fleet counts exceeding 100+ active rental units
- Coordinated logistics for inbound/outbound equipment across multiple job sites
- Oversaw inventory of 100+ high-value assets ranging from $50,000 to $1M+ per unit
- Processed and audited invoices averaging $100–$30,000+ per transaction
- Generated service repair quotes and issued purchase orders for third-party vendors
- Fielded 100+ incoming and outgoing calls daily, maintaining rapid response and issue resolution
- Developed structured tracking systems in Excel to improve inventory visibility and reduce asset delays
- Key Results:
- Reduced operational errors and service delays by 75% through proactive coordination
- Strengthened billing accuracy and minimized invoice revisions
- Improved turnaround time between rental, service, and logistics teams
Service Writer
Saxon Fleet Services, Inc.
Houston, TX
10.2021 - 11.2022
- Coordinated daily workflow between dispatch, shop foreman, technicians, and customers
- Processed high-volume invoicing and credit card transactions with strong reconciliation accuracy
- Managed collections outreach on past-due accounts
- Maintained audit-ready documentation and administrative controls
- Supported operational flow in a fast-paced fleet service environment
Education
High School Diploma -
Cleveland High School
Cleveland, TX05.1993
Skills
- Fleet & Rental Operations (100 units monthly)
- Logistics & Transportation Scheduling
- High-Value Asset & Inventory Control ($50K–$1M equipment)
- Invoice Processing ($100–$30K per transaction)
- Accounts Receivable & Collections
- Vendor & Purchase Order Management
- Process Improvement (75% error reduction)
- High-Volume Communication (100 calls daily)
- Sage Profit 21 Microsoft Excel EHR Systems
Timeline
Medical Assistant (Administrative & Compliance Focus)
Chota Community Health Services
05.2024 - 09.2024
Rental Coordinator
Gajeske, Inc.
11.2022 - 12.2023
Service Writer
Saxon Fleet Services, Inc.
10.2021 - 11.2022
High School Diploma -
Cleveland High School
OPERATIONS & LOGISTICS LEADER
Fleet Coordination | Rental Operations | High-Value Asset Management | Administrative Execution