Melinda Nelson-Duncan
Henderson,KY
Summary
Member Service Representative Highly motivated bank teller with over a year of experience providing exceptional customer service through accounting processes and resolving problems.
Overview
12
12
years of professional experience
Work History
Member Service Representative
Sterling United Federal Credit Union
05.2022 - 09.2023
- Processed transactions
- Balanced cash drawer, resolved discrepancies
- Monitored and reported suspicious activity
- Learned and remained up to date on statutory requirements and regulations
Caregiver
Private Care
04.2015 - 05.2022
- Assisted with daily living skills
- Provided transportation
- Medication Administration
- Provided light housekeeping and food preparation
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
Owner/Operator
Perfection Salon/ Owner
12.2011 - 04.2015
- Provided hair, nail, and skin services and products
- Open and Close Business
- Managed day-to-day business operations.
Education
Cosmetology - Hair, Skin, Nail
Pat Wilson's Beauty College
Henderson, KY11.2004
Skills
- Customer Service
- ShareTec Program
- Cash advance machine
- Bookkeeping
- Reorder Debit Cards
- SARS Reports
- Supervision
Timeline
Member Service Representative
Sterling United Federal Credit Union
05.2022 - 09.2023
Caregiver
Private Care
04.2015 - 05.2022
Owner/Operator
Perfection Salon/ Owner
12.2011 - 04.2015
Cosmetology - Hair, Skin, Nail
Pat Wilson's Beauty College
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