Melinda Parish
Denton,North Carolina
Summary
Extremely driven individual with a passion for outdoors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Credit and Collection Manager
Whitewood Industries
05.2024 - Current
- Negotiated favorable payment terms with customers, balancing business needs and client relationships.
- Implemented continuous process improvements through regular review of policies, procedures, and best practices in the credit and collections field.
- Improved overall debt recovery with proactive communications and persistent followups.
- Coordinated cross-functional efforts to improve invoicing accuracy and reduce billing errors, leading to smoother payment processes for customers.
- Reduced delinquency rates by closely monitoring customer accounts and promptly addressing overdue payments.
HR TRAINING SUPERVISOR
PILGRIMS PRIDE
05.2022 - 06.2023
- Ensured that the companies onboarding program was being applied and followed for all hourly and salaried team members
- Oversaw a team of 10 trainers and one orientation trainer
- Maintained the facilities retention, onboarding checklist and all other paperwork for audit purposes
- Assisted and held employee relation investigations for both 1st shift and 2nd shift
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- During my time here I have been exposed to a wide range of situations to which I have had to build a strong skillset for communicating through difficult conversations.
DEFAULT SERVICING COUNSELOR
PENTAGON FEDERAL CREDIT UNION
02.2022 - 05.2022
- Worked an established list of consumer loans and accounts in both a manual and automated collection environment for delinquent and defaulted loans up to and including charge off
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Had to use negotiating skills to provide options and assistance with members that fit their current financial situation
- Assist with maintaining PenFeds compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by PenFeds compliance program and all policies, procedures, rules and regulations
COVID SUPERINTENDENT
PILGRIMS PRIDE
11.2019 - 06.2021
- Worked closely with management and safety to control the plants pandemic response
- Managed the complex's covid response policies and procedures to ensure the company was compliant with corporate, OSHA and CDC regulations
- Was the point of contact for all COVID related issues
- Created a system of steps for educating new hires of Pilgrims response to COVID prevention and the safety of our team members
- Conducted pandemic response audits
- Audits will include a brief summary report noting any deviations from the pandemic response plan and corrective actions that may be necessary to promote the health and safety of workers and the public
- Assisted HR with interviews, reasonable suspicions and new hire recruiting.
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
Education
High School Diploma -
Medina Valley Highschool
Castroville, TX06.2015
Skills
- Strong supervision skills
- Positive attitude
- Willing to Learn
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
- Critical Thinking
- Decision-Making
Certification
- Boaters Education
- Hunters Education
- Attended two ride alongs with Master Officer Johnson.
- Pending scheduled date for a ride along with Officer Griffin.
Additional Information
From a very young age I have known that my life purpose was law enforcement. After a failed attempt to pursue that dream in 2017, I walked away from that chase. For the past seven years I have held on to the regret of taking the rejection as the final answer for my career in law enforcement. However, that rejection has shaped me into the strong candidate standing before you today. As I have gotten older I have strengthened my bond and love for the outdoors by emersing myself into the hunting world.
Timeline
Credit and Collection Manager
Whitewood Industries
05.2024 - Current
HR TRAINING SUPERVISOR
PILGRIMS PRIDE
05.2022 - 06.2023
DEFAULT SERVICING COUNSELOR
PENTAGON FEDERAL CREDIT UNION
02.2022 - 05.2022
COVID SUPERINTENDENT
PILGRIMS PRIDE
11.2019 - 06.2021
High School Diploma -
Medina Valley Highschool
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