Melinda Phipps
Greencastle,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Returns Processor
KnitWell Group
02.2007 - 04.2026
- Contributed to the reduction of fraudulent returns by diligently following company guidelines and identifying suspicious activity when necessary.
- Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
Operations Team Leader
Dana Corporation
08.1998 - 02.2007
- Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
- Helped set and manage objectives for quality, productivity and compliance.
- Sat on new hire interviewing panel and made recommendations.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Managed high workload with consistent record of achieving deadlines and production targets.
- Implemented quality assurance measures that led to improved product consistency.
- Set schedules and oversaw daily workflow.
- Reported issues to higher management with great detail.
Education
High School Diploma -
North Putnam High School
Roachdale, Indiana05-1998
Skills
- Warehouse operations
- Product inspection
- Problem-solving skills
- Time management
- Multitasking
- Computer skills
- Attention to detail
- Self motivation
- Calm and professional under pressure
- Decision-making
- Active listening
- Reliability
- Calm under pressure
- Adaptability
- Issue and complaint resolution
- Quality control
- Order fulfillment
Certification
Was previously first aid certified
Was forklift certified at both of my previous jobs
Timeline
Returns Processor
KnitWell Group
02.2007 - 04.2026
Operations Team Leader
Dana Corporation
08.1998 - 02.2007
High School Diploma -
North Putnam High School