Brooklyn Patino

Returns Processor

• Managed processing and inspection of returned merchandise to uphold quality standards.
• Trained new staff on return processing procedures and best practices for accuracy.
• Operated forklifts to efficiently transport pallets between trucks and warehouse locations.
• Demonstrated leadership skills and training during absence of team lead.
• Acquired extensive knowledge of SAP systems to streamline returns operations.
• Demonstrated commitment to enhancing team performance and my commitment to the team and helping align operations with company expectations.
• Assisted in various departments during peak periods. Offered support by remaining on-site during off-peak seasons.

OSR Picker/Packer Operator

• Trained new staff on packing procedures and safety protocols.
• Managed workload effectively under pressure during peak season.
• Assisted team members with SAP tasks during peak season. Supported lead in various responsibilities as needed.
• Demonstrated leadership and training capabilities during absence of lead personnel.
• Worked flexible hours across night, weekend, and holiday shifts.

Inbound Decant

• Mastered Knapp and OSR systems upon operational launch, resolving initial issues to ensure seamless functionality.
• Used OSR system to inventory material into database by scanning product into the computer system and adding product to the tote system.

Winter Sports Picker/Packer Operator

• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Exhibited adaptability by managing increased workloads and demands during peak season.

• Prepared sandwiches according to customer specifications, ensuring quality and freshness.
• Managed inventory levels, restocking supplies as needed for efficient operations.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Executed end-of-shift procedures to ensure shop closure and readiness for next day operations.

Warehouse Order Picker/Packer

• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
• Executed merchandise retrieval from inventory storage and recorded quantities to ensure accuracy.