Ghofrane Mojahid
Cincinnati,OH
Summary
Efficient Returns Processor experienced in inventory management, data entry, and customer service. Enhanced return processes through strong problem-solving and organizational skills, ensuring optimal outcomes in fast-paced environments. Contributed to data processing efficiency by accurately managing high volumes of data and leveraging database systems.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Returns Processor
Design Within Reach
Cincinnati, OH
02.2025 - 08.2026
- Processed customer returns efficiently using inventory management software.
- Inspected returned items for damage and compliance with return policies.
- Collaborated with team members to streamline return workflows and reduce processing time.
- Maintained accurate records of all returned merchandise within the tracking system.
- Trained new staff on returns processing procedures and best practices.
- Inspected returned items to identify damage or defects, documenting information in database.
- Leveraged equipment to unload, move and store returned items in designated areas.
BR Printers
Cincinnati, USA
10.2024 - 02.2025
The J. Peterman Company
Cincinnati, USA
08.2024 - 10.2024
Haney
Cincinnati, USA
05.2024 - 08.2024
- Haney Packaging company in Mariemont
Warehouse Associate
Amazon Warehouse
Erlanger, USA
10.2021 - 12.2021
DHL
Erlanger, USA
01.2018 - 07.2020
Education
Bachelor's degree -
Sidi Yahya El Gharb
Skills
- Computer skills
- Load & Unload
- Order picker
- Heavy lifting
- Reach Truck
- RF Scanner
- Assembly Experience
- Heavy equipment operation
- Warehouse experience
- Food handling
- Shipping & Receiving
- Materials handling
- Writing skills
- Order Picking
- Packaging
- Communication skills
- Microsoft Word
- Cherry picker
- Pallet Jack Experience
- Inventory management
- Returns processing
- Damage assessment
- Team collaboration
- Data entry accuracy
- Equipment handling
- Training new staff
- Shipping and receiving
- Return authorization
- Problem-solving
- Trained in Salesforce
- Quality assurance controls
Certification
- Driver's License, 12/01/23, 12/01/27
- Pallet Jack Certification
Willing To Relocate
Cincinnati, OH
Timeline
Returns Processor
Design Within Reach
02.2025 - 08.2026
BR Printers
10.2024 - 02.2025
The J. Peterman Company
08.2024 - 10.2024
Haney
05.2024 - 08.2024
Warehouse Associate
Amazon Warehouse
10.2021 - 12.2021
DHL
01.2018 - 07.2020
Bachelor's degree -
Sidi Yahya El Gharb