Melinda Reed
New York,NY
Summary
I am a soon to be graduate looking for an inclusive and diverse environment in which to thrive. I am excited to use my newly-acquired case finding and data abstraction skills.
Overview
24
24
years of professional experience
Work History
Senior Medical Coder
Optum
05.2022 - Current
- Reduced claim denials by identifying and addressing common errors in the coding process.
- Streamlined the coding process for efficiency, resulting in a higher volume of claims processed daily.
- Collaborated with healthcare providers to retrieve missing documentation for accurate code assignment.
- Participated in relevant professional development opportunities to stay abreast of changes in medical coding standards.
- Maintained thorough documentation of all assigned codes for future reference and audit purposes, upholding organizational standards for recordkeeping practices.
Remote Contractual Transcription and Editing
VIQ Solutions (Formerly Net Transcripts and Transcription Express)
10.2014 - Current
- Confidential transcription - primarily for government agencies, multinational corporations, financial institutions, insurance companies, and law enforcement.
- Edited computer-generated transcription for accuracy and completeness.
Remote Contractual Transcription
Focus Forward
03.2014 - 12.2018
- Transcription of various confidential audio and video files into hard copies - primarily market research files.
Remote Contractual Transcription and Quality Assurance (QA)
TranscribeMe
01.2013 - 05.2016
- Transcription of various confidential audio and video files into hard copies - primarily academic, business, market research, and insurance files.
- Quality assurance of transcription jobs performed by others, to ensure that the work is accurate – including rejecting work that is not.
Customer Service Representative/Sales
1800-Flowers.com
04.2012 - 12.2012
- Utilizing a variety of computer programs to assist customers of a nationally based company
- Answering questions, taking orders, and directing clients to the proper department if unable to help
- Acting as a liaison between our florists and our customers to provide the best service possible
Server/Barista
Falai Panetteria
07.2011 - 12.2011
- Responsible for overseeing restaurant as well as opening & closing on a daily basis.
- Was in charge of all monetary transactions including employee payouts and closing checks and register at the end of the night.
- Placed & prepared food & beverage orders as well as serving customers.
- Trained employees.
Server – Full Time
Risotteria
11.2010 - 05.2011
- Was in charge of helping open & close restaurant including stocking service areas with supplies such as coffee, food, tableware, and linens.
- Prepared checks that itemized total meal costs including sales tax.
- Trained employees.
Head Server – Full Time
Simply Pasta
07.2000 - 10.2010
- Assisted manager with daily operations of busy midtown restaurant seating over 200 guests offering contemporary Italian American cuisine luncheon & dinner services.
- Closed register as well as balancing checks & credit card transactions.
- Trained restaurant servers.
Education
Certification of Medical Coding -
CUNY School of Professional Studies
Associate of Science - Cancer Information Management
Southwest Wisconsin Technical College
Fennimore, WI12.2024
Skills
- Adept in ICD-10-CM, ICD-10-PCS, and CPT coding using 3M Coding and Reimbursement System
- Trained in the use of MEDITECH Expanse using both acute inpatient EHR and ambulatory EHR
- Proficient in the use of MS Office Suite and Microsoft 365
- Almost 10 years of work from home experience that has required me to work with confidential, sensitive information
Affiliations
- American Health Information Management Association (AHIMA)
- New York Health Information Management Association (NYHIMA)
- Health Information Management Association of New York City (HIMANYC)
Timeline
Senior Medical Coder
Optum
05.2022 - Current
Remote Contractual Transcription and Editing
VIQ Solutions (Formerly Net Transcripts and Transcription Express)
10.2014 - Current
Remote Contractual Transcription
Focus Forward
03.2014 - 12.2018
Remote Contractual Transcription and Quality Assurance (QA)
TranscribeMe
01.2013 - 05.2016
Customer Service Representative/Sales
1800-Flowers.com
04.2012 - 12.2012
Server/Barista
Falai Panetteria
07.2011 - 12.2011
Server – Full Time
Risotteria
11.2010 - 05.2011
Head Server – Full Time
Simply Pasta
07.2000 - 10.2010
Certification of Medical Coding -
CUNY School of Professional Studies
Associate of Science - Cancer Information Management
Southwest Wisconsin Technical College
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