Melinda Riff
Chicago,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/ bartender/Store Manager
McCormick and Schmick's
Rosemont, Illinois
11.2021 - 11.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently during peak service hours.
- Guided guests through an exceptional dining experience
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Hofbrauhaus
Rosemont, Illinois
03.2013 - 01.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Managed customer orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining area and service stations.
- Resolved customer complaints promptly to enhance guest satisfaction.
Skills
- Menu knowledge
- Table management
- Food safety standards
- Effective communication
- Time management
- Attention to detail
- Effective customer upselling
Certification
- Bassett
- Food Handlers
- Allergen Awareness
- Food Safety Manager
Timeline
Server/ bartender/Store Manager
McCormick and Schmick's
11.2021 - 11.2025
Server
Hofbrauhaus
03.2013 - 01.2021