Melinda Rigo, RN, BSN
Apalachin,NY
Summary
Accomplished Executive Director offering expertise in business planning and program management. Ready to utilize years of experience to increase strategic outreach and incoming revenue, as well as drive initiatives to improve patient care. I have been a part of a Private Oncology Practice that has maintained its autonomy and continues to grow and develop in this ever changing Oncology space. My background consists of a solid 19 years of bedside and chair side Oncology nursing, including education, treatment and care planning, chemotherapy administration, peer mentor, staff management, Pharmacy management, Dispensing pharmacy development, and clinical and personnel policy planning. To add to this, since 2013 I am in an Executive Director role that leads all Operations from patient care to financial analysis, to directing all Business Meetings with the Partners of Broome Oncology.
Overview
31
31
years of professional experience
Work History
Executive Director
Broome Oncology, LLC
01.2013 - Current
- Established procedures to handle all clinical processes as well as personnel and business related
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care while ensuring compliance in all areas of the Business
- Continually maintained and improved the company's reputation and positive image in the markets served
- Routinely collaborate with department managers to develop processes that improve quality of patient care
- Established standards for selection, promotion and termination of staff
- Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
- Oversee all aspects of the revenue cycle from Coding to Accounts Receivable and closely monitor staff and patient accounts. Hands on manage Accounts receivable for some insurances to assist the staff when needed.
- Provide oversight for Pharmacy team and Nurse manager with attention to Medications used in practice based on both clinical and financial sustainability.
- Hold Monthly Partner meetings with the MD owners and present Practice financial information as well as address any clinical concerns or decisions that need to be discussed.
- Work closely on daily basis with CFO of the practice.
- Held many duties and titles- was the fill in CFO for 3 years in addition to my role, as the then current CFO was out on Medical leave.
Nurse Director
Broome Oncology
10.2006 - 01.2013
- Established procedures to handle all types of operational processes
- Managed teams of 20 professional RNs and Medical office assistants, focused on improving patient care and staff retention
- Organized department in accordance to provide specified nursing services to meet the legal, organizational and compliance guidelines
- Developed many clinical policies which included staff input and communicated these new or revised policies to staff, based on ASCO and ONS guidelines
- Developed a chemotherapy mixing program for the Nursing staff and did hands on training, maintaining all compliance guidelines.
- Care of Patients of all types of Cancer at our Infusion center, along with Mixing Chemotherapy and functioning as a triage Nurse when needed.
- Mentored and coached nursing staff, resulting in increased professional growth and skill development.
Staff Nurse and Charge Nurse Relief in Emergency Room
Lourdes Hospital
01.1998 - 01.2006
- During this time I cared for all types of diseases, illnesses, injuries of all ages
- held many certifications while working there.
- Oversaw entire Emergency Room when in charge, including patient care, triage, assigning duties to RNs, assisting MDs with priorities of care with in the department.
Charge Nurse Inpatient Oncology
Lourdes Hospital
01.1994 - 01.1998
- Many duties in these roles: Bedside Nursing with Inpatient chemotherapy, care of patients post-op, care of Oncology patients at all stages of disease, including end of life care.
- Participated on many committees to improve patient care, including quality management programs.
- Maintained ONC certification while on inpatient floor.
Education
Bachelor of Science - Nursing
Binghamton University
Binghamton, NY05.1992
Skills
- 24 of my 32 years of Nursing has been in Oncology Experience with Patient Care, Chemotherapy infusion, Chemotherapy Mixing, Training RNs, Developing Policies and Procedures, Coding and overall revenue cycle management
- Business management- Oversee all aspects of Practice from clinical to finance including budgeting, cash flow, along with all Billing Processes and oversight
- Developed and maintained Practice specific Policies and Procedures ensuring compliance with all governing bodies
- Vendor relations-Have fostered strong relationships with our vendors from all companies
- Team Building-Have tried and true skills with fostering cohesive teams, that is willing to take ownership of Projects which contribute to Patient quality and practice improvements
- Strategic planning capability-involved in establishing a professional service agreement with local hospital to ensure a long lasting partnership
- Sought out for my Involvement with advisory boards over the years, for different Companies, giving my input in the Oncology setting and Medication usage
- Excel at time management, as proven by my additional duties placed upon me by taking on part of the chief financial officer role
- Strong knowledge of Payer requirements in Oncology setting, coding, and all revenue management
References available upon request
True
Phone
607-727-0864
Summary
Current CEO of Private Oncology practice in Upstate NY, with many years as an RN in Oncology. Looking to relocate closer to family. I feel I have acquired much knowledge over the years and have developed many skills to enhance a Oncology Practice or Hospital based practice with the ever changing Healthcare trends. Please feel free to call with any questions. 607-727-0864. Look forward to new adventure!
Timeline
Executive Director
Broome Oncology, LLC
01.2013 - Current
Nurse Director
Broome Oncology
10.2006 - 01.2013
Staff Nurse and Charge Nurse Relief in Emergency Room
Lourdes Hospital
01.1998 - 01.2006
Charge Nurse Inpatient Oncology
Lourdes Hospital
01.1994 - 01.1998
Bachelor of Science - Nursing
Binghamton University
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