Melinda Setting
Trenton,GA
Summary
Adept at enhancing operational efficiency and client satisfaction, my tenure at DoorDash and the US Army honed my critical thinking and casualty triage skills. Known for a strong work ethic and clear communication, I excel in high-pressure environments, consistently delivering results that exceed employer expectations without compromising quality or accuracy. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Shopper/Delivery Driver
DoorDash
Trenton, GA
04.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Photographer
Its The Little Things
United States
06.2011 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Medical Assistant
Dr. Todd Lomelino
Templeton, CA
09.2007 - 06.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Central Coast Chest Consultants
San Luis Obispo, CA
08.2004 - 07.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Lead Scan Coordinator
Albertsons
Paso Robles, CA
10.2003 - 02.2004
- Developed effective communication channels between departments, fostering collaboration on planogram changes and pricing initiatives.
- Trained and mentored new scan coordinators, promoting teamwork and boosting overall efficiency.
- Maintained up-to-date knowledge on company policies, state regulations, and industry best practices related to pricing compliance.
- Streamlined inventory management tasks for improved accuracy and reduced discrepancies.
- Managed price change workload effectively, ensuring timely completion of all tasks within deadlines.
- Conducted regular audits to maintain accurate pricing information, minimizing errors and customer complaints.
- Optimized store layouts with precise product placement, resulting in a better shopping experience for customers.
- Coordinated with department managers to ensure proper execution of pricing updates and sales promotions.
- Confirmed accurate price changes and prepared and printed daily price download for full visibility.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
- Stocked and reset demo carts and confirmed closeout of stocking and scanning tasks.
- Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Met or exceeded production goals and objectives by following strict procedures.
Combat Medic (68W)
US Army
10.1999 - 05.2002
- Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
- Ensured the proper handling of sensitive medical information by adhering to strict privacy regulations and maintaining detailed patient records.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines, and regulations.
- Supported military operations as an integral member of a highly skilled combat team, showcasing professionalism under pressure while prioritizing casualty care amidst hostile conditions.
- Demonstrated knowledge of pharmacological agents and safely administered medications in stressful field settings.
- Reduced recovery time for injured personnel by administering appropriate treatments and coordinating evacuation procedures.
- Continuously updated clinical skills and knowledge base by attending relevant military courses, seminars, and workshops, ensuring the delivery of best-practice care at all times.
- Assessed needs and conditions of assigned patients and gathered critical patient health information.
- Enhanced soldier resilience through continuous mental health assessments and tailored stress management strategies implementation.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Placed patients on backboards or stretchers to safely load into ambulance.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
Education
Associate of Science - Biology
Cuesta College
San Luis Obispo, CA12.2008
Skills
- Strong Work Ethic
- Online order fulfillment
- Mobile payment processing
- Supply Chain Understanding
- Cash handling proficiency
- Product Demonstration
- Deadline-oriented
- Task Delegation
- Staff Training
- Work Planning and Prioritization
- Document Management
- Positive Attitude
- Attention to Detail
- Critical Thinking
- Computer Skills
- Clear Communication
- Hazard Identification
- Shipping and receiving
- Sound Judgment
- Casualty Triage
- Wound Dressing Application
- Patient Evacuation Techniques
- Tactical Combat Casualty Care
- Hemorrhage Control
- Vital signs monitoring
- Fracture Stabilization
- Infection prevention
- Decontamination procedures
Timeline
Shopper/Delivery Driver
DoorDash
04.2023 - Current
Photographer
Its The Little Things
06.2011 - Current
Medical Assistant
Dr. Todd Lomelino
09.2007 - 06.2010
Medical Assistant
Central Coast Chest Consultants
08.2004 - 07.2007
Lead Scan Coordinator
Albertsons
10.2003 - 02.2004
Combat Medic (68W)
US Army
10.1999 - 05.2002
Associate of Science - Biology
Cuesta College