MELINDA SHAW
Denver,CO
Summary
Relationship-driven Account Executive with experience guiding clients through the full sales cycle, seeking to move into an Account Management or Customer Success role to focus on deepening partnerships, driving retention, and maximizing client success over time.
Overview
4
4
years of professional experience
Work History
Account Executive
SevenRooms by DoorDash
Denver, CO
01.2026 - Current
- Built and managed high-volume sales pipeline across independent restaurants and multi-unit hospitality groups, driving new business growth in Colorado market
- Own the full sales cycle from prospecting and discovery through negotiation, contracting, and go-live support
- Identified and engaged prospective operators through strategic outreach and relationship-driven selling, enhancing market presence
- Acted as trusted advisor to restaurant owners and operators, aligning platform capabilities with operational goals to increase repeat visits and maximize revenue per guest
- Partner cross-functionally with onboarding and support teams to ensure seamless implementation and long-term client success
Account Executive
Icon Savings Plan
Denver, Colorado
07.2024 - 10.2025
- Owned the full sales cycle from prospecting and discovery to negotiation and closing, driving new business growth across SMB and enterprise accounts.
- Closed 50+ client deals totaling over $100K in sales, with average deal sizes of $1K-$2K, consistently ranking as a top performer in pipeline conversion.
- Thrived in high growth fintech SaaS startup, developed scalable outreach strategies and new business initiatives that improved client success and retention.
- Guided business owners and HR leaders through discovery conversations, showcasing value of Icon's cloud-based retirement benefits platform and customizing solutions to meet client needs.
- Delivered consultative support and education on retirement benefits, utilizing industry insights to enhance client value and engagement.
- Collaborated cross-functionally with sales, marketing, and operations teams to streamline onboarding, ensuring seamless implementation and long-term satisfaction.
- Researched target markets to identify new opportunities through cold outreach (50+ dials a day) using HubSpot, Nooks AI, and Outreach.
Business Development Manager
Addison Group
Denver, CO
06.2022 - 06.2024
- Surpassed daily outbound call targets of 50+, significantly contributing to pipeline growth and client retention.
- Oversaw account management, leading contract negotiations and budget oversight to align with client needs.
- Prospected and nurtured client relationships through targeted outreach methods, enhancing engagement and trust.
- Documented sales activities and revenue projections in Salesforce while managing client communications effectively.
- Served as main point of contact for client inquiries, resolving concerns and ensuring satisfaction.
Education
MASTER OF ARTS - COMMUNICATIONS
University of Arkansas
Fayetteville, AR05-2022
BACHELOR OF ARTS - COMMUNICATIONS
University of Arkansas
Fayetteville, AR05-2020
Timeline
Account Executive
SevenRooms by DoorDash
01.2026 - Current
Account Executive
Icon Savings Plan
07.2024 - 10.2025
Business Development Manager
Addison Group
06.2022 - 06.2024
MASTER OF ARTS - COMMUNICATIONS
University of Arkansas
BACHELOR OF ARTS - COMMUNICATIONS
University of Arkansas