Melinda Sullivan
Pennsauken
Summary
Results-driven Quality Assurance Engineer with extensive experience at Swemco Inc., specializing in root-cause analysis and quality audits. Proven track record in enhancing product compliance and customer satisfaction. Experience in SOP writing and training, effectively mentoring teams to achieve quality objectives and reduce product rejection rates.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer
Swemco Inc.
09.2023 - Current
- Conducted corrective action and root cause analysis for defects, leading to targeted improvements in the production process and recurrence control.
- Assisted in training new QA engineers, providing guidance on best practices and company-specific procedures.
- Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
- Managed supplier relationships by conducting supplier audits, evaluating performance metrics, and driving improvements in supplier quality
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Developed key performance indicators (KPIs) for monitoring the effectiveness of the Quality Management System (QMS)
- Conducted internal audits to assess compliance with quality management systems and identify areas for improvement
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Control of non-conforming products; review, processing and coordinating return to vendor or scrap material.
Quality Control Inspector
Swemco Inc.
01.2018 - 09.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Education
High School Diploma -
Pennsauken High School
Pennsauken, NJ06-2006
Skills
- Quality assurance strategy
- Data validation
- SOP writing
- Quality audits
- Root-cause analysis
- Training and onboarding
Certification
IPC-610 Certification
Timeline
Quality Assurance Engineer
Swemco Inc.
09.2023 - Current
Quality Control Inspector
Swemco Inc.
01.2018 - 09.2023
High School Diploma -
Pennsauken High School
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