Melinda Thomas
CNA
Millboro,VA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Works specially with dementia patients. Conducted multiple tasks correlating with business administration and accounting.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Alleghany Health And Rehabilitation Center
02.2021 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Team Leader. Intermediate Care Facility
Alleghany Highlands Community Service Board
06.2014 - 07.2020
- Reported building issues to building management to reduce safety concerns.
- Restocked office, kitchen and other common areas to maintain adequate supplies.
- Set up and broke down meeting rooms for events.
- Secured records and storage to comply with filing and indexing procedures.
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to 15 employees.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Monitored product quality and communicated necessary improvements to site superintendent.
Certified Nursing Assistant
Golden Living Center - Nursing Home
12.2006 - 07.2011
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Business Office Manager
Virginia Taxi And Transit Corporation
11.1993 - 12.1998
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maximized cash flow through optimal billing and collection processes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Assisted with development and implementation of financial policies and procedures to streamline operations.
- Implemented and maintained internal controls to protect financial assets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Associate of Applied Science - Criminal Justice
Dabney S Lancaster Community College
Clifton Forge, VAHigh School Diploma -
Bath County High School
Hot Springs, VA06.1989
Skills
- Output Monitoring and Reporting
- Nursing Assistance
- Develop Policies
- Billing and Accounting Support
- Team Collaboration
- Performance Goals
- Team Management
- Office Administration
- Accounts Payable and Receivable
- Budgeting
Certification
- CNA - Certified Nurse Assistant (Since 2007)
Timeline
Certified Nursing Assistant
Alleghany Health And Rehabilitation Center
02.2021 - Current
Team Leader. Intermediate Care Facility
Alleghany Highlands Community Service Board
06.2014 - 07.2020
Certified Nursing Assistant
Golden Living Center - Nursing Home
12.2006 - 07.2011
Business Office Manager
Virginia Taxi And Transit Corporation
11.1993 - 12.1998
Associate of Applied Science - Criminal Justice
Dabney S Lancaster Community College
High School Diploma -
Bath County High School
- CNA - Certified Nurse Assistant (Since 2007)
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