Melinda Compton
2U
New York,NY
1
Certification
10
years of professional experience
Strategy-focused product leader with experience driving customer growth, retention, and digital transformation initiatives across insurance and technology environments.
Work History
Senior Product Manager
4 Years 10 Months- Lead product strategy and execution for mobile educator experiences across iOS and Android platforms, driving customer engagement, adoption, and retention initiatives across a global user base.
- Develop data-driven growth strategies by analyzing customer behavior, product performance metrics, and market opportunities to identify opportunities for increased engagement and revenue impact.
- Partner with executive stakeholders, engineering, design, analytics, and business teams to define strategic roadmaps, prioritize high-impact initiatives, and deliver measurable business outcomes.
- Drive commercialization initiatives including mobile monetization strategy, in-app purchasing capabilities, and marketplace enhancements to improve customer value and revenue opportunities.
- Translate complex customer, market, and operational data into executive-level recommendations, presentations, and decision-making materials.
- Utilize analytics platforms including Firebase, Segment, and SQL-based reporting to evaluate performance trends, identify opportunities, and inform strategic decisions.
Technical Product Manager
1 Year 6 Months- Owned product strategy and roadmap execution for global business reporting and monetization platforms supporting scalable commerce and revenue initiatives.
- Partnered with engineering, UX, data analytics, and business stakeholders to define requirements, prioritize features, and deliver customer-centric product solutions.
- Leveraged data insights and user behavior analytics to identify friction points and optimize commerce experiences, reducing abandoned carts by approximately 10%.
Technical Product Manager
4 Months- Owned product strategy and roadmap for payment platforms and transaction workflows, improving scalability, reliability, and user experience across the payment lifecycle.
- Streamlined payment processes and optimized transaction workflows to reduce friction and improve operational efficiency.
- Developed product prioritization frameworks and decision-making processes to align investments with business goals, customer needs, and technical feasibility.
- Translated complex business requirements into scalable technical solutions that supported platform growth and evolving customer needs.
Fraud & Claims Platform Technical Product Manager
1 Year 5 Months- Owned innovation strategy and product roadmap for enterprise fraud detection and claims intelligence solutions, enabling customers to make faster, data-driven risk decisions.
- Partnered with enterprise clients, engineering, data teams, and UX stakeholders to identify customer pain points and translate business needs into scalable SaaS product capabilities.
- Increased customer sentiment by 20 percentage points through customer-driven roadmap prioritization, feedback loops, and targeted product improvements.
- Automated data ingestion workflows to ensure accurate, up-to-date claims data availability and improve operational efficiency for enterprise users.
- Transformed claims fraud mitigation workflows by streamlining web and mobile experiences, reducing user friction, improving accessibility, and accelerating customer decision-making.
Product Owner Compliance and Regulations
2 Years 1 Month- Led product ownership for enterprise underwriting technology platforms, driving modernization initiatives that improved operational efficiency and supported business growth.
- Developed product vision, roadmap priorities, and delivery strategies in partnership with underwriting leaders, technology teams, and business stakeholders.
- Managed the full product lifecycle, from discovery and requirements definition through implementation, deployment, and continuous improvement.
- Transformed underwriting workflows by delivering custom applications and digital tools that enabled teams to manage risk more effectively.
- Prioritized platform enhancements based on user research, operational needs, and strategic objectives while managing technical dependencies and delivery constraints.
Education
MS - Project Management
BS - Information Technology
BS - Business Management
Skills
Product launches
Cross-functional collaboration
Product roadmaps
Strategic planning
Product roadmapping
Competitive analysis
Stakeholder management
Business case development
Certification
Certified Scrum Product Owner (CSPO)
Additional Information
Other relevant work history:
- Esurance: Homeowner’s product and platform launch.
- Practical Solutions: FinTech HRIS upgrade
- Zenith Insurance: Business Systems analysis for Farm/Ag product.
Timeline
Senior Product Manager
2U
10.2021 - CurrentRead More
Technical Product Manager
Brainrider (embedded at Meta)
04.2020 - 10.2021Read More
Technical Product Manager
Sweeten
12.2019 - 04.2020Read More
Fraud & Claims Platform Technical Product Manager
Verisk Analytics
07.2018 - 12.2019Read More
Product Owner Compliance and Regulations
Hiscox Insurance
06.2016 - 07.2018Read More
Univ of Phoenix
BS from Business Management
Read More
Colorado State University
BS from Information Technology
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Bellevue University
MS from Project Management
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