Melinda Watkins
Choudrant,LA
Summary
Learning how to do new things quickly and efficiently is something I enjoy. I am a team player and am able to get along with anyone. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
5
5
years of professional experience
Work History
Residential House Cleaner
Sparkler and Shine
Ruston, LA
02.2023 - Current
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Waitress
Huddle House
Calhoun, LA
02.2024 - 07.2024
- Presented food and beverages to guests at tables.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Sanitized frequented areas and equipment using approved supplies.
Service Crew Member
Hot Rods Bbq
Ruston, LA
08.2019 - 03.2020
- Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
- Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
- Pitched in to perform observed needs during customer lulls without waiting to be asked by management.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Completed accurate food orders using POS terminal and relayed special conditions to kitchen staff.
Education
High School Diploma -
Simsboro High School
Simsboro, LA05-2009
Skills
- Supply Inventory Management
- Guest Relations
- Customer Service
- Laundry Management
- Hardworking
- Teamwork
- Lesson Plan Development
- Group and individual instruction
- Job Skill Building
Affiliations
- I enjoy working around my mini farm with all my animals
- going camping with my family
- reading
Computer Skills
-I have taken a computer class for typing, microsoft use, charting/planning. During the course of me working in the food industry off and on over the years I have to make sure I stay up to date on the POS systems. I am also willing to learn new ways to help build my computer skills and help the company I work for grow and stay up to date so we can work effectively and smoothly in a timely manner.
-Running my own cleaning business: I have to make sure everyone has their schedule and list of things to do. I use both my computer and phone for scheduling dates/work for everyone to get things done on time.
Timeline
Waitress
Huddle House
02.2024 - 07.2024
Residential House Cleaner
Sparkler and Shine
02.2023 - Current
Service Crew Member
Hot Rods Bbq
08.2019 - 03.2020
High School Diploma -
Simsboro High School