Melinda Williams
Hertford,NC
Summary
Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
12
12
years of professional experience
Work History
Food Service Worker
Constellis
05.2018 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Processed customer payments and balanced cash drawers.
- Cleaned and organized kitchen, dining and service areas.
Assistant Manager
Duck Thru
02.2012 - 05.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Tidewater Community College
Norfolk, VAHigh School Diploma -
Norview High School
Norfolk, VA06.1974
Skills
- Dishwasher Operation
- Efficient Service
- Salad Bar and Buffet Maintenance
- Cash Register Operations
- Attentive Service
- Working Quickly
- Multitasking
- Order Supplies
- Time Management
- Assist Customers
- Money Handling
- Buffet Management
Timeline
Food Service Worker
Constellis
05.2018 - Current
Assistant Manager
Duck Thru
02.2012 - 05.2018
Tidewater Community College
High School Diploma -
Norview High School
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