MELINDA WILSON
Boulder,CO
Summary
A committed clinical counseling graduate student seeking a practicum and internship position with an agency where exemplary professionalism will be highly valued. Excel in communication, empathy, relationship-building, and problem-solving to facilitate impactful counseling sessions, and positive outcomes for clients.
Overview
25
25
years of professional experience
Work History
Board Secretary
Funding the Future
Boulder, CO
07.2015 - 10.2019
- Maintained board minutes, resolutions, reports, and other documents related to board activities.
- Prepared and sent materials in advance of board meetings to allow for the review of materials.
- Maintained accurate documentation and met legal requirements, including filing deadlines.
- Protected, confidential, and sensitive information discussed at meetings.
Medical Office Administrator
Zellner Chiropractic Center
Boulder, CO
09.2004 - 06.2005
- Registered patients, scheduled appointments, oversaw check-ins, and resolved patient concerns through friendly and compassionate communications in a high-volume chiropractic practice.
- Collected information, verified insurance, and collected co-payments for patients as part of the check-in process.
- Worked with insurance company representatives to verify benefits and obtain balances owed.
- Organized patient files and streamlined operations to improve efficiency.
Development Assistant
People's Clinic
Boulder, CO
05.2003 - 06.2005
- Supported managers, leaders, and staff in achieving goals, while ensuring compliance with guidelines and best practices.
- Maintained records of all donations received including cash gifts, pledges, stocks and securities, in-kind gifts.
- Responded with personalized contacts and thank-you letters to donors, event attendees, and social media followers.
- Assisted in the planning and implementation of fundraising and public relations events that enlisted new donors, strengthened ties with current donors, and built community relations.
Property Rental Agent
Boardwalk Realty & Management
Boulder, CO
01.1995 - 05.2003
- Welcomed customers, responded to inquiries from prospective tenants about available rental units, and conducted apartment tours.
- Updated and maintained rental agreement files and documents.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Handled resident complaints, and expedited all maintenance requests.
Education
Master of Arts - Clinical Mental Health Counseling
Regis University
Denver, CO12-2026
Bachelor of Arts - Sociology
University of Colorado At Boulder
Boulder, CO05.2002
Skills
- Interpersonal communication
- Active listening
- Empathy
- Cultural competence
- Critical thinking
- Analytical thinking
- Problem solving
- Detail-oriented
- Documentation and record-keeping
- Time management
- Flexibility and adaptability
- Collaboration and teamwork
- Conflict resolution
- Stress management
- Self-awareness and self-care
References
References available upon request.
Timeline
Board Secretary
Funding the Future
07.2015 - 10.2019
Medical Office Administrator
Zellner Chiropractic Center
09.2004 - 06.2005
Development Assistant
People's Clinic
05.2003 - 06.2005
Property Rental Agent
Boardwalk Realty & Management
01.1995 - 05.2003
Master of Arts - Clinical Mental Health Counseling
Regis University
Bachelor of Arts - Sociology
University of Colorado At Boulder
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