MELINDA YORK
Mobile,AL
Summary
To obtain employment in a fast-paced customer service environment to continue my experience and maintain a permanent career.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cosmetologist
Salon Cuttinup
Mobile, AL
09.2022 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
Customer Service
T-Mobile
Daphne, AL
02.2020 - 09.2022
- Assisted with returns, Offer services and products that would benefit the customer in using their device, Answered incoming calls
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Arch Expert
Ulta Beauty: Benefit Cosmetics
Mobile, AL
08.2016 - 08.2020
- Product Sales, Achieve agreed upon sales targets, Planograms, Customer Service
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Professionalism and Ethics
Certification
- State Farm Fire
- Auto and Property
Residency
Florida, W655062, AL, 32416486
Personal Information
Title: Independent Adjuster
References
Upon Request
Timeline
Cosmetologist
Salon Cuttinup
09.2022 - Current
Customer Service
T-Mobile
02.2020 - 09.2022
Arch Expert
Ulta Beauty: Benefit Cosmetics
08.2016 - 08.2020