Melinda Monteiro Lopes De Pina
Brockton,MA
Summary
Detail-oriented and organized administrative assistant with extensive experience in office management and medication delivery. Skilled in communication, time management, and multitasking, with proficiency in English, Portuguese, Spanish, and Cape Verdean Creole. Committed to providing high-quality support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Pharmacy Delivery Driver
Apothecare
Brockton, MA
10.2024 - Current
- Verified accuracy of prescriptions before delivering them to customers.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Operated vehicles according to established guidelines for safe operation.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Handled merchandise in accordance with product handling standards.
- Resolved customer complaints in a timely manner when necessary.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Delivered medications accurately and on time to customers in a professional manner.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Ensured safe handling of medications during transport by adhering to all safety protocols.
Administrative Assistant
Brockton neighborhood health center
Brockton, MA
07.2022 - 01.2025
- Managed database systems containing customer contact information.
- Developed and maintained filing systems for confidential documents and records.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled sensitive documents with discretion, adhering to confidentiality agreements.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
Education
Some College (No Degree) - Psychology
Salem State University
Salem, MASkills
- Confidentiality compliance
- Efficient multitasking
- Patience and empathy
- Strong communication skills
- Reliability and punctuality
- Excellent computer skills
- Conflict resolution techniques
- Multitasking and organization
Timeline
Pharmacy Delivery Driver
Apothecare
10.2024 - Current
Administrative Assistant
Brockton neighborhood health center
07.2022 - 01.2025
Some College (No Degree) - Psychology
Salem State University