Melisa Edwards
Tacoma,WA
Summary
I'm a reliable and dedicated employee who is solution oriented, personable and able to effectively communicate with others.
I love to learn and often seek new responsibilities within a wide range of employment areas.
I have old school work ethics.
I don't expect a paycheck for doing everything in my power to avoid the work that I'm being paid to do..
I believe that the application of knowledge is power and that the wisest man knows that he still has much to learn.
What can I learn from you?
Overview
2
2
years of professional experience
1
1
Certification
Work History
Route Driver
Honey Bucket
Puyallup, Washington
06.2024 - 08.2024
- Delivered goods and services to customers in a timely and accurate manner.
- Recorded comprehensive daily route activities such as stops, pickups, and deliveries
- Followed DOT regulations when driving commercial motor vehicles.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Loaded and unloaded units from the truck at various locations throughout the day as needed.
- Assessed products to guarantee adherence to client specifications
- Collected payments from customers when applicable.
- Consistently displayed a polished and professional attitude in all representations
- Performed thorough cleaning of units on scheduled intervals
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
- Adapted to changes in delivery schedules or routes as required by management or customer needs.
- Completed unit maintenance in the field as required
- Prepared units thoroughly for redeployment
- Serviced up to 40 units effectively during each scheduled visit
- Completed upwards of 40+ stops per shift with most stops having multiple units to service.
- Drove and utilized a vacuum truck to clean and seevice ⁴⁴units.
Security Guard/Loss Prevention (Unarmed)
Saibur Asset Protection
Fife, USA
04.2023 - 02.2024
- Walking around premise in search for suspicious activity
- Viewing previous and live security feeds to detect dubious behavior
- Approaching and questioning individuals who seem to be acting suspiciously
- De-escalation of situations in a safe manner for self as well as all others
- Recording all attempted thefts, amount of loss prevented and turning that information into management
- Notifying store team of potential threats to property via store provided two way communicator
- Checking for identification cards of individuals entering site and sending them to proper location to obtain proper identification if needed
- Detering and/or addressing harassment and other illegal and/or illicit/undesirable activities on client premises
- Maintaining visibility both inside and outside of the premise to be a deterrent for individuals with ill intent
- Trespassing repeat offenders and maintaining communication with police when needed
- Greeting/acknowledging customers as they enter and exit the location
- Keeping a clean, wrinkle and stain free uniform and professional appearance at all times
- Showing up to the site early to make sure that I could clock in on time for each shift
Flagger/Traffic Control
Lakeridge Paving Company LLC.
Auburn, USA
03.2023 - 06.2023
- Complying with instruction of TCS as given
- Assisting with duties outside of traffic control as instructed
- Using hand signals and direction signs to direct traffic around road construction sites
- Communicating with other flaggers using hand-held radios to direct two-way traffic onto a single lane
- Informing the work crew of any traffic issues that may affect their safety
- Appropriately positioning warning and detour signs around work zones
- Setting up barricades and traffic cones along work sites to block off certain areas
- Removing all signs, barricades, and traffic cones upon completion of work
- Assisting the work crew with various tasks such as cleaning up the job site and scraping surrounding areas as needed
- Recording the license plate numbers of motorists who neglect to obey traffic signs and directions
Field Training Officer
Pono Security
Seattle, USA
11.2022 - 03.2023
- Interacting and communicating with clients as well as general public and transient community to prevent or address undesirable activity
- Prevent escalation of problems
- Safely and effectively deescalate active situations
- Submit incident reports on all events in a detailed and professional manner as well as complete hourly reports on schedule
- Patrol property on foot or in vehicle, watch for and report any concerning activities
- Deter unwanted activities on the premise by maintaining visibility
- Communicate all incidents verbally and in written form
- Incident reports were detailed, clear and informative
- Troubleshoot security issues and implement solutions in a safe and effective manner as needed
- Deter transient/illegal/undesirable activity
- Fill in for guards unable to perform their duties
- Longest time on one shift due to guard call outs was 36 hours to prevent site from going dark for 24 hours and risking the contract
- Arrive to shift early to get shift change information from previous officer
- Maintain professional yet approachable appearance, mannerisms and attitude
- Create a sense of safety for client as well as community
- Accurately read situations and take appropriate action to prevent problems
- Ensure proper training of new guards in the use of the TrackTik, Shift and Guard apps
- Detailed inspection of sites to identify possible security concerns
- Constructing and implementation of security patrols for individual site needs
- Training guards for each individual site so that site specific security concerns and needs are properly addressed
- Coordinate with Supervisors as to placement of guards
- Fitting personalities and skill strengths to each job site
- Coordinate with clients that are unsatisfied with services to troubleshoot problems, find and implement solutions and salvage contracts
- Be responsible and accountable with company gas card used to reimburse for travel to and from sites
- Share input regarding possible solutions to varying site concerns with supervisors
Education
Some College (No Degree) - Pyychology Major, Criminal Justice Minor
Pierce College
Lakewood, WAGED -
Skills
- Landscaping
- Sheetrock installation and repair
- Flagging
- Assisting asphalt paving crew
- Security
- Driving vacuum truck
- GPS and Route Planning
- Deliveries
- Customer service
- Conflict management
- Loss Prevention
- Janitorial
Certification
- Unarmed Private Security Guard
- Driver's License
- Flagging Certification
Languages
English, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Work motivation, 07/01/23, Proficient
- Customer focus & orientation, 03/01/23, Proficient
- Workplace safety, 03/01/23, Proficient
- Work style: Reliability, 03/01/23, Proficient
- Security guard skills, 03/01/23, Proficient
- Management & leadership skills: Impact & influence, 04/01/23, Proficient
- Medical terminology, 04/01/23, Proficient
- Attention to detail, 04/01/23, Proficient
- Delivery driver, 03/01/23, Proficient
- Clinical judgment, 04/01/23, Proficient
- Teamwork: Interpersonal skills, 04/01/23, Proficient
- Verbal communication, 03/01/23, Proficient
- Construction safety, 07/01/23, Proficient
- Written communication, 03/01/23, Proficient
- Home health aide skills, 04/01/23, Proficient
- Supervisory skills: Motivating & assessing employees, 04/01/23, Proficient
Timeline
Route Driver
Honey Bucket
06.2024 - 08.2024
Security Guard/Loss Prevention (Unarmed)
Saibur Asset Protection
04.2023 - 02.2024
Flagger/Traffic Control
Lakeridge Paving Company LLC.
03.2023 - 06.2023
Field Training Officer
Pono Security
11.2022 - 03.2023
Some College (No Degree) - Pyychology Major, Criminal Justice Minor
Pierce College
GED -
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