Melisa Fernandez
Miami,FL
Summary
Confident, organized, reliable, FACTS trained Corporate Flight Attendant. Highly proficient in relationship management & thoughtful, uniquely curated client experiences. Enthusiastic personality with an excellent reputation for developing trusting relationships with clientele. Thrives in a fast pace, innovative environment where creativity & teamwork is encouraged
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trainee Flight Attendant
AIRCARE Facts Training
06.2022 - 06.2025
- Initial crew member training
- Learn and implement onboard safety protocols, including aircraft evacuation
- G550 Evacuation Crew member
- AHA CPR/AED & First Aid
Contract Corporate Flight Attendant
Global Air Charters
02.2024 - Current
- Demonstrated flexibility in adapting to changing schedules or last-minute itinerary modifications, always prioritizing client satisfaction above all else.
- Managed inventory of on-board supplies, maintaining adequate stock levels while minimizing waste.
- Handled unexpected situations with grace and professionalism, quickly finding solutions to maintain a high level of service.
- Leveraged strong communication skills to establish rapport with guests from diverse backgrounds and cultures, fostering inclusive atmosphere on board each flight.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Relayed updates and information to passengers after confirming key details with pilot.
Contract Corporate Flight Attendant P91
Gestair Malta Aviation
08.2022 - Current
- Delivered high-quality catering services by working closely with chefs and caterers to meet diverse dietary preferences and restrictions.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Created menus and designed corresponding recipes for holidays and special occasions
- Conducted thorough pre-flight inspections, identifying potential issues and addressing them proactively to ensure a safe journey.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations..
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Contract Corporate Flight Attendant P135
EXECUFLIGHT
01.2021 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and anticipating individual needs.
- Established lasting relationships with repeat clientele through attentive service that consistently exceeded expectations.
- Maintained strict confidentiality regarding client information and travel plans, upholding a reputation for discretion and trustworthiness.
- Assisted passengers with boarding and deplaning, offering support as needed for those requiring additional assistance.
- Managed inventory of on-board supplies, maintaining adequate stock levels while minimizing waste.
- Maintained pristine cabin environments by performing regular cleanings before, during, and after flights.
- Provided personalized care for VIP clients, ensuring comfort and discretion throughout their travel experience.
- Handled unexpected situations with grace and professionalism, quickly finding solutions to maintain a high level of service.
- Supported fellow crew members in resolving any challenges encountered during flights, fostering a positive teamwork environment.
Cabin Attendant Pt135
XLJETS
03.2020 - 04.2022
- Maintained clean and organized cabin environment for passengers comfort during flights.
- Supported team morale by maintaining positive attitude, even under challenging circumstances or during long-haul flights.
- Assisted in serving meals and beverages, ensuring enjoyable dining experience for all passengers onboard.
Education
Associate of Arts -
Columbia College Chicago
Chicago, ILHolistic Health Coach - Health & Wellness
IIN
New York, NY01.2025
Skills
- Compliance with aviation regulations and procedures part91 and part135
- Charcuterie Board Artist
- Mixologist
- Problem-solving and conflict resolution
- Safety and Emergency Protocols
- Public Speaking
- Discrete and Confidential
- Polished and Professional
Certification
CPR/AED
First Aid Certification by the American Heart Association (AHA)
Food Handling Card issued by Efoodhandlers
Additional Information
Training on Emergency Exits
Gulfstream II/III/IV/V/550/650
Challenger/Global/Express
Falcon900/2000/7x/8x
Learjet45/55/60
Hawker800XP
Embraer175
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Contract Corporate Flight Attendant
Global Air Charters
02.2024 - Current
Contract Corporate Flight Attendant P91
Gestair Malta Aviation
08.2022 - Current
Trainee Flight Attendant
AIRCARE Facts Training
06.2022 - 06.2025
Contract Corporate Flight Attendant P135
EXECUFLIGHT
01.2021 - Current
Cabin Attendant Pt135
XLJETS
03.2020 - 04.2022
Associate of Arts -
Columbia College Chicago
Holistic Health Coach - Health & Wellness
IIN
CPR/AED
First Aid Certification by the American Heart Association (AHA)
Food Handling Card issued by Efoodhandlers
Similar Profiles
Marika SheppardMarika Sheppard
Community Support Specialist at AirCare HealthCommunity Support Specialist at AirCare Health
David SvobodnyDavid Svobodny
Flight Medic at Aircare AlaskaFlight Medic at Aircare Alaska
Taylor McGuireTaylor McGuire
Senior Accountant at AiRCare Health, Inc.Senior Accountant at AiRCare Health, Inc.