Melisa Gunn
Santa,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet goals. Detail-oriented team player with strong organizational skills.
Overview
13
13
years of professional experience
Work History
Financial Services Representative
Amoco Federal Credit Union
04.2018 - Current
- Built and deepened productive relationships with members to meet their needs.
- Assisted members with account services and loan services.
- Responded to inquiries from members and provided financial advice to help them achieve financial goals
- Maintained updated records of all financial transactions to support traceability.
- Managed growing loan queue in timely fashion
Bartender
Brewingz
03.2016 - 03.2018
- Organization of bar, Maintaining cleanliness of bar, Create and promote new drinks to improve sales, Train newly promoted bartenders, Sustain guest relationships
Shift Manager
Brewingz
- Hold sole responsibility of shift when left in charge, Keys to store, Handling all guest and employee concerns during shifts, Oversee that all operations are run to the highest standard, Continue learning and being trained on store operations(inventory, entering invoices, LBW counts), Making sure that all money is accounted for per shift
Accounts Payable
Spartan Insurance Company
04.2011 - 03.2016
- Receive high volume calls for customer service, Process customer payments over phone and update bank account info as needed for EFT customers, Maintain monthly bills for all offices; process and mail checks, Process agent expense checks, customer refunds, and claim checks, Bank deposits, Sort and distribute mail accordingly, Cancelling policies, Maintain customer relations, Scan, label and file all paperwork into online system
Education
College of the Mainland
High School Diploma -
Clear Creek High School
01.2005
Skills
- Diligent
- Detail-oriented
- Excels in multi-tasking
- Completes projects within time allotted
- Superior customer service skills
- Exceptional organizational skills
- Proficient in fast paced environment
- Problem Solver with strong work ethics
- Excellent verbal and written communication skills
- Self Motivated
References
Kristin Pomroy, 713-204-7504
Ashley Webber, 409-771-0240
Gisela Berrios, 956-249-6006
Timeline
Financial Services Representative
Amoco Federal Credit Union
04.2018 - Current
Bartender
Brewingz
03.2016 - 03.2018
Accounts Payable
Spartan Insurance Company
04.2011 - 03.2016
Shift Manager
Brewingz
College of the Mainland
High School Diploma -
Clear Creek High School
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