Melisa Tobola
Red Oak,TX
Summary
Versed in contract negotiation, contract management and prospecting. Organized and tech-savvy professional with experience as Virtual Receptionist and Real Estate Agent. Demonstrated skills in client communication, scheduling, and administrative tasks within virtual environment. Notable strength in maintaining professionalism and efficiency in high-pressure situations. Proven track record of improving office processes to enhance productivity.
Overview
11
11
years of professional experience
Work History
Virtual Receptionist
Smith Air
Los Altos, CA
10.2024 - Current
- Organized client files by inputting data into the system accurately.
- Maintained up-to-date knowledge of company's products, services, and policies.
- Entered customer data into a virtual database.
- Adhered to all applicable laws when handling customer data.
- Performed administrative tasks such as filing documents, creating spreadsheets.
- Processed payments and invoices in an efficient manner.
Real Estate Agent
Keller Williams Ellis County
Waxahachie, TX
01.2020 - Current
- Prepared comparative market analysis to estimate properties' value.
- Responded promptly to client inquiries via phone or email.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Increased personal revenue by completing multiple home and property sales.
Teacher
Midlothian ISD
Midlothian, TX
08.2014 - 06.2020
- Built and strengthened positive relationships with students, parents and teaching staff.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Encouraged critical thinking skills and problem solving strategies among students.
Education
Master of Science - Middle School Education
Texas Christian University
Fort Worth, TX12-2010
Bachelor of Science - Education
Texas Christian University
Fort Worth, TX05-2009
Skills
- Tech-Savvy
- Proficient in Microsoft Office
- Honest and ethical
- Data analysis
- Strong analytical thinking
- Data-driven decision making
- Self motivation
- Teamwork and collaboration
- Recruiting clients
- Client Needs Assessment
- Texas licensed real estate agent
- Highly Professional
- Negotiation
- Multitasking
- National Association of Realtors
Accomplishments
- Top 20 agents in office 2020, 2021, 2022, 2023, 2024
- Multi-million in sales annually 2020, 2021, 2022, 2023, 2024
Timeline
Virtual Receptionist
Smith Air
10.2024 - Current
Real Estate Agent
Keller Williams Ellis County
01.2020 - Current
Teacher
Midlothian ISD
08.2014 - 06.2020
Master of Science - Middle School Education
Texas Christian University
Bachelor of Science - Education
Texas Christian University
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