Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes an optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning of locations.
Overview
14
14
years of professional experience
Work History
Merchandiser
TJMAXX
Slidell, LA
10.2025 - Current
Arranged clothing and home goods according to TJMAXX merchandising guidelines.
Replenished shelves and fixtures to support everyday store presentation standards.
Stocked TJMAXX sales floor with new merchandise and maintained organized racks.
Processed incoming shipments and separated freight by department and priority.
Lead CSR, Merchandiser, Receiving, Stylist
David's Bridal
Slidell, LA
03.2023 - 10.2025
Guided customers through bridal appointments and gown selections at David's Bridal.
Managed phone, email, and in-store inquiries for bridal orders.
Resolved customer concerns using store policies and service guidelines.
Trained new associates on customer service steps and fitting room support.
Supported checkout, returns, and payment processing using point-of-sale systems.
Assistant Collection Manager
Northshore Financial Group
Slidell, LA
05.2012 - 03.2023
Managed delinquent account reviews for Northshore Financial Group collection portfolios.
Contacted borrowers to discuss payment arrangements and resolve balance concerns.
Tracked account status updates in collection management systems and case notes.
Prepared customer correspondence for reminders, follow-ups, and repayment requests.
Reviewed past-due accounts for accuracy, aging, and escalation readiness.
Coordinated with finance teams on account adjustments and dispute resolution.
Reviewed customer credit applications for accuracy and completeness of data provided.
Conducted skip tracing activities for delinquent accounts.
Followed up with customers via phone or email regarding overdue payments or account balances.