Summary
Overview
Work History
Education
Skills
Timeline
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MELISSA ADAMS

Katy,TX

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

2
2
years of professional experience

Work History

Receptionist

Spa World
07.2024 - Current
  • Treated visitors with friendly, approachable attitude
  • Answered questions regarding company pricing and policies
  • Directed numerous calls per day to appropriate recipients using multi-line system
  • Anticipated guest needs, delivering exceptional customer service to exceed expectations
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.

PAL

Katy ISD
06.2023 - 06.2023
  • Prepared materials for hands-on learning activities and demonstrations
  • Supervised students during class time, breaks, and field trips
  • Facilitated group discussions among students to encourage critical thinking skills
  • Set up technology equipment and assisted with technical issues in classroom
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.

Education

Bachelor of Arts (B.A.) - Psychology

University of Houston
Houston, TX
05.2028

High School -

James E. Taylor High School
Katy, TX
05.2024

Skills

  • Multitasking Abilities
  • Organizational Skills
  • Customer Service
  • Positive and professional
  • Effective Communication
  • Telephone skills
  • Service-oriented mindset
  • Time management

Timeline

Receptionist

Spa World
07.2024 - Current

PAL

Katy ISD
06.2023 - 06.2023

Bachelor of Arts (B.A.) - Psychology

University of Houston

High School -

James E. Taylor High School

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MELISSA ADAMS