Melissa Aleman Galindo
Vista,CA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
McDonald's
Vista, CA
03.2023 - 04.2026
- Supervised team members during high-volume service periods.
- Food safety
- Assisted in maintaining a clean and organized work environment.
- Handled customer complaints and resolved issues effectively.
- Monitored inventory levels and restocked supplies as needed.
- Ensured compliance with health and safety regulations consistently.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored employee performance to ensure compliance with company policies and procedures.
Education
Rancho Buena Vista
Vista, CASkills
- Food safety
- Customer service
- Team leadership
- Inventory management
- Cash handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food handling certificate
Timeline
Shift Leader
McDonald's
03.2023 - 04.2026
Rancho Buena Vista