Melissa Ambriz
Van Nuys,CA
Summary
Customer-focused professional with experience in front desk operations, customer service, warehouse knowledge, and volunteer leadership. Strong communication, organization, and multitasking skills developed through fast-paced work environments. Passionate to ensure that clients' needs are met while creating a positive and welcoming customer experience.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx:Ground
Pacoima, California
08.2020 - Current
- Maximized trailer capacity to ensure efficient and timely deliveries.
- Achieved productivity goals while loading and unloading packages in fast-paced warehouse.
- Worked with team to consistently meet daily shipment deadlines, ensuring timely deliveries.
- Followed company safety procedures and reported workplace hazards to uphold safety standards.
Front Desk Representative
Russian School of Mathematics
Encino, California
08.2021 - 12.2021
- Greeted and welcomed students, parents, and visitors in a friendly and professional manner.
- Managed phone calls and inquiries, delivering accurate information about programs and schedules.
- Organized filing systems and completed administrative paperwork, while assisting with billing and account inquiries.
- Monitored and restocked office supplies to ensure smooth daily operation
Education
Esthetician
Newberry School of Beauty
Granada Hills, CA07-2023
High School Diploma -
Reseda Charter High School
Reseda, CA06-2019
Some College (No Degree) - General Studies
Los Angeles Pierce College
Woodland Hills, CA08-2026
Skills
- Safety procedures
- Fast-paced environment
- Customer service
- Phone and Email Communication
- Administrative Support
- Appointment Scheduling
- Supply restocking
- Google drive
- Multitasking
- Front desk management
- Cultural awareness
Timeline
Front Desk Representative
Russian School of Mathematics
08.2021 - 12.2021
Package Handler
FedEx:Ground
08.2020 - Current
Esthetician
Newberry School of Beauty
High School Diploma -
Reseda Charter High School
Some College (No Degree) - General Studies
Los Angeles Pierce College