Melissa Angelakos
Pleasant Valley,MO
Summary
Managed diverse retail and production teams, driving operational excellence and fostering a collaborative environment.
Overview
35
35
years of professional experience
Work History
Delivery Driver
Door Dash/ Grub Hub
06.2023 - Current
- Promptly and accurately pick up and deliver items to customers.
- Cash handling.
Dollar General
Harlingen, TX
04.2024 - 07.2024
- Greeted customers and assisted with locating products.
- Promptly and accurately rang customers' items.
- Cash handling and record keeping.
- Kept the store stocked, clean, and organized.
- Merchandised incoming freight for optimum sales.
Inventory Control Supervisor
Wagner Logistics
Kansas City, KS
01.2023 - 06.2023
- Inspect inbound and outbound shipments
- Track and report overs and shorts
- Receive inbound loads into WHS
- Monthly Cycle count of corrugate and roll stock inventory
- Customer cycle counts by sku
- Report variances to management and customers
- Investigate root cause and resolution
- Document and report damaged product
- Facilitate return shipping and reimbursement for damages
- Weekly audits of locations to ensure accuracy is maintained between cycle counts
- Communicate discrepancies to management
- Develop action plans for retraining
- Maintain records of all variances and track improvements
- Create and distribute monthly reports to customers
In Home Caregiver
Care.com
Kansas City, MO
10.2021 - 01.2023
- Provide transportation to and from appointments.
- Prepare healthy meals based on dietary needs and restrictions.
- General cleaning and organizing.
- Assisting in medication scheduling and personal hygiene.
Scanner/Sorter
W. W. Grainger Industrial
Kansas City, MO
06.2021 - 10.2021
- Quickly and accurately scan products for customer orders.
- Meet daily shipping requirements.
- Sort and pack completed scanned orders in a timely manner.
Associate Garden Center
Walmart
Kansas City, MO
04.2021 - 06.2021
- Received and processed inbound plants and flowers.
- Set up outdoor displays, watered, and stocked as needed.
- Performed markdowns on items. Opened incoming freight and accurately stocked shelves.
- Recovery of garden center and seasonal areas. Set new item displays according to company standards.
Inventory Control Clerk
CVS Health
Kansas City, MO
01.2021 - 03.2021
- Cycle counting RX and everyday inventory, Analyze root causes or variances. Accurate record keeping and data entry.
Residential Cleaning Owner/Operator
Serene Clean
Kansas City, MO
05.2019 - 12.2020
- Residential deep cleaning and disinfecting. Storage and organization consultant. Interior painting and updating.
Order Processor
Hallmark Cards Inc
Liberty, MO
01.2017 - 05.2019
- Process work orders quickly and accurately. Select cards and party items to fill customers orders. Complete orders within company expectations of 60 point rate per hour.
Oven Operator/ Quality Inspector
Kellogg Company
Kansas City, KS
03.2016 - 07.2016
- Manufactured 9000 lbs of Cheez-its per hour.
- Performed quality checks on products.
- Managed oven temperatures and oven band speeds to produce quality products.
Cashier/Kitchen Lead
Casey's General Store
Smithville, MO
04.2015 - 03.2016
- Cash handling, customer service, price changes, promotional sets, inventory, daily paperwork, and unloading freight.
- Kitchen food prep, stocking kitchen items, daily paperwork.
Front End Lead
TJ Maxx
Kansas City, MO
03.2014 - 04.2015
- Customer Experience Coordinator
- Superior Customer Service.
- Manage all front end operations.
- Create daily break and lunch schedules.
- Cash and credit handling.
- Promptly call additional cashiers to ensure speed of checkout.
- Opening and closing procedures.
- Ensure monthly rewards card and gift card goals are met or exceeded.
- Ensure quarterly campaign goals are met.
- Implement programs to reduce company shrink.
- Met and exceeded company credit card goals.
- Met and exceeded quarterly campaign goals.
Assistant Store Manager
Kirklands
Kansas City, MO
05.2008 - 03.2014
- Supervise all retail store operations.
- Ensuring a customer first environment.
- Executing corporate driven promotional changes weekly.
- Performing product markdowns and signage changes.
- Freight scheduling and processing.
- Responsible for store opening and closing. Cash handling and reporting.
- Hiring, training, coaching, and scheduling of staff.
- Coordinate and perform store layout changes and promotional programs.
- Product sales analysis, and create and implement merchandising strategies.
Production/Operations Supervisor
DST Output
Kansas City, MO
06.2005 - 02.2008
- Coordinate and manage all work flow.
- Ensure on time delivery of mailed statements.
- Capacity planning of equipment based on historical output data.
- Direct and coach 20 to 25 associates to maintain a successful team.
- Random quality audits on mail to ensure mail piece integrity. Create and implement quality programs.
- Conduct safety inspections and training meetings.
- Responsible for machinery and computer troubleshooting.
- Assist with product development.
- Initiate and enforce communication among all departments to ensure team work and departmental goals are achieved. Ensured adherence to all TQM requirements.
Production Supervisor/Planner
Sefar Filtration Inc
Kansas City, MO
08.1991 - 02.2005
- Responsible for coordinating all plant operations.
- Directing 22 production employees.
- Hiring, training, and coaching of staff to achieve company goals.
- Analysis of daily efficiencies, review of production/labor costs, and performance evaluations.
- Performed random quality audits, implemented quality programs.
- Develop and implement process improvements to increase output.
- Warehousing and distribution of products, computer troubleshooting, and machinery maintenance scheduling.
- Sales and operations liaison.
Education
High School - undefined
Oak Park HS
Supervisory Certificate - Business Management
undefined
Johnson County CC
Overland Park, KSundefined
Maple Woods CC
Kansas City, MOSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
Timeline
Dollar General
04.2024 - 07.2024
Delivery Driver
Door Dash/ Grub Hub
06.2023 - Current
Inventory Control Supervisor
Wagner Logistics
01.2023 - 06.2023
In Home Caregiver
Care.com
10.2021 - 01.2023
Scanner/Sorter
W. W. Grainger Industrial
06.2021 - 10.2021
Associate Garden Center
Walmart
04.2021 - 06.2021
Inventory Control Clerk
CVS Health
01.2021 - 03.2021
Residential Cleaning Owner/Operator
Serene Clean
05.2019 - 12.2020
Order Processor
Hallmark Cards Inc
01.2017 - 05.2019
Oven Operator/ Quality Inspector
Kellogg Company
03.2016 - 07.2016
Cashier/Kitchen Lead
Casey's General Store
04.2015 - 03.2016
Front End Lead
TJ Maxx
03.2014 - 04.2015
Assistant Store Manager
Kirklands
05.2008 - 03.2014
Production/Operations Supervisor
DST Output
06.2005 - 02.2008
Production Supervisor/Planner
Sefar Filtration Inc
08.1991 - 02.2005
High School - undefined
Oak Park HS
Supervisory Certificate - Business Management
undefined
Johnson County CC
undefined
Maple Woods CC