Melissa Appleton

Worked as nursing preceptor and assisted new hires with nursing procedures and facility policy

• Performed nursing assessments and notify physician with any changes in condition
• Communicate with interdisciplinary team members such as physical therapists, dietary, and pharmacists regarding patient care
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

• Recognized for leadership in rehabilitative care management with certification as CRRN
• Identify patient self-care needs and translate into clinical education solutions to mitigate health and safety risks in recovery care following major injury, disability, or chronic disease; resulting in 35% patient confidence increase
• Champion team building through training and onboarding of new nurses and staff to convey company standards resulting in over 90% customer satisfaction improvement.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Maintained detailed records of patient interactions, ensuring proper follow-up and resolution of issues.

• Supervised five licensed practical nurses charged with accountability for certified nursing assistants and oversight of skilled nursing and long-term care services for patients in 180-bed healthcare center certified by Medicare and Medicaid
• Accelerated satisfaction with communications between nurses and nursing assistants by 30% during tenure
• Forged positive relationships with patients and families to foster communication channels to promote care plan goals
• Collaborated with an interdisciplinary care plan team to create individualized plans based on patient history and goals
• Mitigated crisis situations via initiation of CPR, wound prevention, and ensuring sterile environments for treatments.
• Analyzed patient feedback data to identify areas for improvement and recommended appropriate solutions.