MELISSA ARRIAGA
Garland,TX
Summary
Detail-oriented candidate aiming for Data Entry Keyer opportunity, recognized for exceptional accuracy, efficiency, and strong multitasking capabilities in dynamic environments.
Overview
10
10
years of professional experience
Work History
PBX Operator
Methodist Dallas Medical Center
Dallas, TX
12.2018 - 07.2025
- Directed incoming, outgoing, and interoffice calls, ensuring accurate routing.
- Coordinated employee scheduling for full operational coverage.
- Managed emergency communication operations, including outages and disaster codes.
- Operated communication systems linking hospital teams and local/state agencies.
- Performed overhead paging and urgent notifications.
- Maintained detailed switchboard logs to support service quality.
- Conducted QA reviews to improve workflow efficiency.
Utility Operator
Kraft Heinz Foods
Garland, TX
02.2015 - 10.2016
- Operated production machinery including labelers, packers, fillers, and palletizers.
- Supported operations by covering breaks and peak production times.
- Performed sanitation duties and assisted in equipment assembly/disassembly.
- Transported materials and ensured steady production flow.
- Conducted quality checks to maintain product safety standards.
Education
Medical Assisting Program -
Remington College
Garland, TXHigh School Diploma -
Lakeview Centennial High School
Garland, TXSkills
- Data entry and records management
- Microsoft Word proficiency
- Clerical support and filing
- Appointment scheduling and telephone operations
- ICD-9 and CPT coding
- Medical documentation and emergency communication
- Quality assurance and control
- Windows systems expertise
- Customer service and multi-line call handling
- Workflow coordination and problem solving
- Team collaboration and machinery operation
References
- Tequisha Minnieweather, PBX Communications, Methodist, tequishaball@yahoo.com, 318-510-1096
- Brandy Vinson, Teacher, GISD, BVinson@garlandisd.net, 469-418-5254
- Erica Flores, Registration, Methodist, emflores82@gmail.com, 469-434-9606
Core Skills
Data entry (10-key), Microsoft Word, clerical support, filing, records management, appointment scheduling, telephone operations, ICD-9/CPT coding, medical documentation, emergency communication systems, overhead paging, quality assurance, Windows systems, Customer service, multi-line call handling, scheduling, workflow coordination, problem solving, teamwork, machinery operation, quality control
Timeline
PBX Operator
Methodist Dallas Medical Center
12.2018 - 07.2025
Utility Operator
Kraft Heinz Foods
02.2015 - 10.2016
Medical Assisting Program -
Remington College
High School Diploma -
Lakeview Centennial High School