Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Bagby

Pacific,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Encapsulation Division Lead

Natoli Engineering
07.2021 - Current
  • Frontline for Customer Experience
  • Troubleshooting customer issues
  • Insured quoting process was streamline for customer
  • Managed orders from quoting to invoicing
  • Coordinated manufacturing needs to align with cooperate needs
  • Assisted sales for pricing, equipment questions or troubleshooting, reviewed open quotes for follow ups


Encapsulation Technician

Novartis Pharmaceuticals
01.2012 - 06.2021
  • Enhanced product quality by performing encapsulation operations and maintaining high standards of cleanliness.
  • Increased production efficiency by ensuring proper setup, operation, and maintenance of encapsulation machines.
  • Reduced waste and downtime by troubleshooting equipment issues and implementing timely solutions.
  • Collaborated with cross-functional teams to optimize processes and improve overall productivity in the encapsulation department.
  • Assisted in training new technicians on encapsulation procedures, contributing to a skilled workforce.
  • Ensured accurate documentation of batch records, equipment logs, and other relevant paperwork for regulatory compliance.
  • Maintained a safe work environment by adhering to company safety policies and industry regulations.
  • Supported continuous improvement initiatives by suggesting process improvements and cost-saving measures for the encapsulation department.
  • Performed periodic testing on encapsulated products to ensure conformity with established specifications.
  • Contributed to successful audits by maintaining accurate records and demonstrating thorough knowledge of encapsulation procedures during inspections.
  • Participated in Safety Audits and presentations as a member of the Safety Team

Lead Bar Line

General Mills
01.2007 - 11.2011
  • Trained new employees on company policies, procedures, and product knowledge, increasing overall team performance.
  • Team member for a new line start up, creating SOPs, created training courses for new employees.
  • Daily Staffing
  • Inline troubleshooting during production runs

Education

No Degree - Computer Office Assistant

Vatterott College
Quincy Il
05.2005

Skills

  • Team Management
  • Performance Measurement
  • Interpersonal Skills
  • Customer Experience Certified

Timeline

Encapsulation Division Lead

Natoli Engineering
07.2021 - Current

Encapsulation Technician

Novartis Pharmaceuticals
01.2012 - 06.2021

Lead Bar Line

General Mills
01.2007 - 11.2011

No Degree - Computer Office Assistant

Vatterott College

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Melissa Bagby