Melissa Barone

• Contract
• Led financial reporting processes, ensuring compliance with GAAP and internal policies.
• Managed month-end close activities, streamlining procedures to enhance efficiency.
• Directed annual budgeting and forecasting efforts, aligning financial goals with strategic objectives.
• Mentored accounting staff, fostering professional development and improving team performance.
• Analyzed variances in financial statements, providing actionable insights for management decision-making.
• Implemented new accounting software, enhancing data accuracy and reporting capabilities.
• Developed comprehensive financial models to support business planning and investment analysis.
• Streamlined financial processes by implementing efficient accounting software and systems.
• Used double-entry accounting methods and check backs to manage daily entries to general ledgers.
• Contacted customers to immediately find resolutions for escalated issues.
• Delivered exceptional project management and addressed complex business strategy for senior leadership.
• Collaborated with cross-functional teams to identify cost-saving opportunities across operations.
• Coordinated month-end closing activities, ensuring accurate and timely completion of all required tasks.
• Optimized cash management practices by implementing effective treasury strategies to maximize returns while minimizing risks.
• Managed accounts payable and receivable for timely payment processing and collection, improving cash flow management.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Supported financial director with special projects and additional job duties.
• Oversaw month-end closing procedures, enhancing accuracy and timeliness of financial statements.

• Work closely with 100 Accounts. Email on Accounts daily with a balances up to $240,000 past due. Ask for payment or non payment detail- how payment will be made. Update the account and date out to follow up the calls. Send statements and invoices as requested. Drive accountability by escalating delinquency issues within the customer and ACA Global organizations.
• Contract
• Analyzed and reconciled accounts to ensure accuracy of financial records.
• Managed collections process, maintaining strong relationships with clients for timely payments.
• Developed and implemented improved billing procedures to enhance cash flow efficiency.
• Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.

• Work closely with 500 Accounts. Call on accounts daily with a balances past due. Ask for expected payment amount and date or non payment detail- how payment will be made. Update the account and date out to follow up the calls. Send statements and invoices as requested.
• Contract
• Managed customer accounts to ensure timely payments and resolve disputes efficiently.
• Analyzed payment trends to identify areas for improvement in collection strategies.
• Developed and implemented procedures that reduced outstanding balances while maintaining customer relationships.
• Counseled debtors on payment options and arranged installment agreements.
• Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
• Used skip tracing resources to locate debtors and updated information in company system.
• Reviewed collection reports to determine status of collections and amounts of outstanding balances.
• Demonstrated exceptional problem-solving abilities in addressing complex collection scenarios, leading to successful resolutions.
• Managed a high volume of inbound and outbound calls, achieving daily targets for contacts and commitments to pay.
• Processed payments and applied to customer balances.
• Developed comprehensive knowledge of various industries, enabling tailored strategies for collecting from diverse clients across multiple sectors.
• Used probing techniques to determine debtors' reasons for delinquency.
• Contributed to improved cash flow by consistently meeting or exceeding monthly recovery goals set by management.
• Recorded all information regarding financial status of customers.
• Used skip tracing and other techniques to locate debtors.
• Researched accounts and completed due diligence to resolve collection problems.

• Work in Quick books. Responsible for maintaining accurate financial records for the company. Pull expenses to manage reporting, update QuickBooks account. Maintain subsidiary accounts for allocating and posting transactions. Balance subsidiary accounts for reconciling entries. Communicate inquiries and concerns to owner and project manager regarding disbursements and payment of customers being invoiced. Manage billing/ Invoice customers as product is being used. Process Lien Waiver Documents to be notarized as needed from customers to Be Safe Barrier.
• Led monthly financial closing processes to ensure accuracy and compliance with regulations.
• Oversaw preparation and analysis of financial statements, enhancing reporting efficiency.
• Implemented cost-saving measures through detailed budget analysis and forecasting strategies.
• Directed a team of accountants in executing daily transactions and reconciliations.
• Managed banking reconciliations and monthly balance sheet statements.
• Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Managed journal entries, collection efforts, reconciliations, and payroll processing.

• Describe systematic efforts taken to assure that the product: USDA Farmer Applications are delivered to meet with the contractual and performance, reliability, and maintainability expectations of the customer. Prevent mistakes in the delivery of review of USDA Farmer Applications. Assuring quality and therefore avoiding mistakes, problems and delays when delivering applications prior to approval for farmer loans. Focus on providing confidence that quality requirements will be fulfilled in a timely manner so farmers may receive their payouts.
• Contract
• Developed and implemented quality assurance protocols to enhance compliance with USDA standards.
• Conducted thorough inspections and assessments of products to ensure safety and quality regulations.
• Collaborated with cross-functional teams to identify process improvements and streamline operational workflows.
• Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
• Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
• Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
• Improved product quality and customer satisfaction by identifying and resolving defects before market release.
• Conducted thorough quality inspections on USDA products to ensure compliance with regulatory standards.
• Collected and analyzed data to measure effectiveness of quality control processes.

• Work closely with 225 Accounts. Call on Accounts daily with a balances up to $240,000 past due. Ask for payment or non payment detail- how payment will be made. Try to get customer set up on direct payment or ACH or to process credit card payment that day to pay and make current. Update the account and date out to follow up the calls. Send statements and invoices as requested.
• Contract

• Support Collectors in day to day such as invoice review and entry in customer portals and obtaining information such as invoices, packing slips and proof of delivery. Communicate both written and oral. Manage high volume of email communication and phone contact. Drive accountability by escalating delinquency issues within the customer and Thermo Fisher Scientific organizations.
• Contract
• Managed customer inquiries and resolved issues to enhance client satisfaction.
• Developed and maintained strong relationships with key accounts to drive sales growth.
• Collaborated with cross-functional teams to streamline order processing and fulfillment.
• Analyzed customer data to identify trends and recommend strategic account improvements.
• Conducted regular business reviews with clients to ensure alignment with their needs and objectives.
• Contacted customers to assess satisfaction and current needs.
• Assisted clients in navigating complex financial and legal processes to reduce risks.
• Kept detailed records of customer interactions for optimal traceability.
• Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
• Collaborated with cross-functional teams to address client concerns promptly.
• Analyzed accounts for delinquencies and other ongoing issues.
• Retained high-value clients by providing exceptional support and personalized service.
• Processed client payments and updated accounts.
• Supported customer satisfaction through regular follow-up and communication.

• Review work in progress, report to ensure completion. Responsible for closing documents in accordance with state requirements and client instructions. Review of Title Commitment for clearance. Secure lender approval of loan closing documents. Address inquiries from clients, borrowers, agents and internal staff in a timely manner. Confirm closing dates, location, documents and funds due at closing with borrowers.
• Contract
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.

• Work closely with 625 Accounts. Call on Accounts daily with a balance of over $10,000 past due. Ask for payment or non payment detail- how payment will be made. Lock box and cash receipts. Update the account and date out to follow up the calls. Send statements and invoices monthly.
• Contract
• Managed invoicing processes to ensure timely billing and collections.
• Resolved customer inquiries regarding account discrepancies and payment status.
• Streamlined account reconciliation procedures, improving overall accuracy.
• Developed training materials for new team members on receivable best practices.
• Analyzed aging reports to identify delinquent accounts and implement recovery strategies.
• Led initiatives to improve cash flow through enhanced collection techniques.
• Communicated with customers to identify and resolve outstanding payments.
• Increased efficiency by automating routine tasks and implementing best practices in accounts receivable management.
• Managed payment plans for clients experiencing financial difficulties, maintaining good customer relations while minimizing losses.

• Intake monthly rental payments for 72 properties. Log payments, daily bank deposits. Log and route maintenance calls. Update daily Excel documents, monthly reports, 1099s. File company taxes each year. Help Real Estate agents with proper paperwork to list a property on the market.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

• Handled and supported client requests for IRA product service and procedural information for various mutual funds. Process and distribute checks, wire or ach, at request. Record keeping of redemption and annual fees to be processed.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proved successful working within tight deadlines and a fast-paced environment.

• Supported 7 builders in the Residential Development Builders program, worked close to oversee the Property Owners Association including, documents, architectural guidelines, policies and procedures. Created an Access Database to keep an organization of builders timeline. Administrative task of accounts, invoicing, scheduling. Opened communication between the builders and the VP of Residential Construction.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

• Handled and supported client requests for product service and procedural information for various money market funds. Resolve client issues, research and troubleshoot discrepancies relating to transaction processing of mutual fund trades / tables on the trading platform.
• Streamlined procurement processes to enhance inventory management and reduce delays.
• Coordinated with vendors and internal teams to ensure timely delivery of critical assets.
• Monitored supply chain operations, identifying bottlenecks and implementing corrective measures.
• Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
• Enhanced communication between departments to ensure seamless order management and fulfillment.
• Addressed supply problems and developed creative solutions to prevent delays.
• Collaborated with suppliers for timely delivery, minimizing production delays.
• Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
• Streamlined order processing by implementing efficient scheduling and tracking systems.
• Participated in continuous improvement initiatives, suggesting new strategies for improving overall operations.
• Improved production planning with accurate forecasting of material availability.
• Optimized resource allocation, ensuring that critical projects received priority attention.
• Negotiated with suppliers to secure better pricing, reducing overall project costs.
• Reduced downtime by coordinating rapid responses to equipment failures and supply shortages.

• Continuing education in Business.

High School Diploma.

Academic/Business