Melissa Berry
Castle Rock,CO
Summary
Proactive Sales Representative with extensive experience in exceeding sales targets and delivering tailored solutions. Skilled in competitive analysis, CRM software, and contract negotiation. Known for maintaining strong customer relationships and driving revenue growth through informed decision-making and persuasive communication.
Overview
15
15
years of professional experience
Work History
Sales Representative
LeafFilter Gutter Protection
03.2024 - Current
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Office Manager
LeafFilter Gutter Protection
08.2022 - 03.2024
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports and managed accounts for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Established team priorities, maintained schedules and monitored performance.
Mortgage Loan Processor
HCL Technologies
09.2020 - 06.2022
- Maintained pipeline of 70+ loans per month
- Delivered prompt, professional communication to all involved parties
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Consulted with outside vendors to identify and resolve loan closing issues as quickly as possible.
- Verified credit histories, personal references and employment backgrounds for each applicant.
Personal Childcare Provider
Nanny Manager
01.2010 - 09.2020
- Collaborated with parents to develop and implement disciplinary programs to promote positive behavior
- Organized activities to enhance children's physical, emotional, and social well-being.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
Bachelor of Science - Hospitality Administration And Management
University of Denver
Denver, CO06-2019
Skills
- Payroll Processing
- CRM proficiency
- Administrative Oversight
- Customer Relations
- Meeting Coordination and Support
- Organizational Skills
- Written Communication
- Sales expertise
- Product and service knowledge
- Sales closing
- Objection handling
Timeline
Sales Representative
LeafFilter Gutter Protection
03.2024 - Current
Office Manager
LeafFilter Gutter Protection
08.2022 - 03.2024
Mortgage Loan Processor
HCL Technologies
09.2020 - 06.2022
Personal Childcare Provider
Nanny Manager
01.2010 - 09.2020
Bachelor of Science - Hospitality Administration And Management
University of Denver
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