Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Boudrye

Oakland,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. A resourceful Emergency Management professional with impressive industry expertise. Manages fast-paced organizations with grace and efficiency. Strong financial management, organizational and communications skills enabled exceptional outcomes.

Overview

8
8
years of professional experience

Work History

Operations Section Chief (Type II)

FEMA
09.2023 - Current
  • Participated in a 12-person Incident Management Assessment Team responsible for responding to natural disasters and incidents within the pacific region of the United States including: California, Arizona, Nevada, Hawaii, American Samoa, Guam, Commonwealth of the Northern Mariana Islands (CNMI), and the 150 tribal communities and nations therein.
  • During disaster activation supervised operations ranging from 25-600+ personnel
  • Has maintained delegation of authority from the President of the United States via the Regional Administrator, and was responsible for managing federally funded disasters with obligations ranging from $300k-$3B in operating costs
  • While not in an active deployed status, collaborated with regional and national staff to develop guidance and doctrine related to disaster planning, preparedness, response, and recovery operations.
  • Developed position-specific trainings and professional development materials in coordination with emergency management colleagues and other Subject Matter Experts (SMEs) to improve emergency management workforce capacity across the country.
  • Collaborated with state, local, and federal partners to exercise and test operational response plans to improve preparedness and strengthen the working relationships in anticipation of catastrophic disasters and events.
  • Coordinated with State, Territory, and Tribal partners to develop and improve localized emergency response and recovery plans, disaster specific plans, and overall technical subject matter expertise of personnel.

Operations Section Chief (Type III)

FEMA
03.2021 - 09.2022
  • As an IMC Operations Section Chief under Headquarters, was responsible for being available for deployment 300 days out of the year, while often remaining deployed for longer
  • While in active deployed status IMC staff were expected to also serve as the leading subject matter experts within emergency management, deploying across the country to provide technical support and guidance to operations during response and recovery of an incident.
  • Developed the first Operations Branch Director Training Course for FEMA
  • Developed the first Operations Section Chief Training Course for FEMA
  • Served as a coach and instructor for the Division Supervisor Course 302 on multiple occasions.
  • Served on the Operations Advisory Board to address issues and shortfalls of the Operations Cadre Staff and served as management support to Cadre Management Team
  • Collaborated with female leaders to address ways to improve the cultural environment for women in field leadership, addressing the Administrator's goal for equity in the agency.

Operations Branch Director (Type II)

FEMA
06.2020 - 03.2021
  • As an IMC Operations Section Chief under Headquarters, was responsible for being available for deployment 300 days out of the year, while often remaining deployed for longer
  • While in active deployed status IMC staff were expected to also serve as the leading subject matter experts within emergency management, deploying across the country to provide technical support and guidance to operations during response and recovery of an incident.
  • Developed the first Operations Branch Director Training Course for FEMA
  • Developed the first Operations Section Chief Training Course for FEMA
  • Served as a coach and instructor for the Division Supervisor Course 302 on multiple occasions.
  • Served on the Operations Advisory Board to address issues and shortfalls of the Operations Cadre Staff and served as management support to Cadre Management Team
  • Collaborated with female leaders to address ways to improve the cultural environment for women in field leadership, addressing the Administrator's goal for equity in the agency.

Director for Interagency Recovery Coordination

FEMA
09.2019 - 06.2020

● Supervised and managed more than 90 Interagency Recovery Coordination staff and facilitated the Recovery Support Function staff (USACE, HHS, DOI, DOE, USDA-RD, HUD, DOC, EPA) in support of long-term recovery in Puerto Rico

● Gauged staff capabilities through 1:1 sit-with assessments to determine workload and assigned tasks according to staff strengths, planned Individual Development Plan workshops for staff development.

● Developed the implementation plan for the Caribbean Leadership Interagency Collaborative for Puerto Rico and the US Virgin Islands to support regional resilience across federal infrastructure investments at the Senior Executive level.

● Facilitated the development of the Strategic Recovery Plan Alignment Working Group to align recovery planning efforts across all federal, state, and local entities for Puerto Rico

● Coordinated with State, Local and Federal counterparts as well as philanthropic foundations including the Rockefeller Foundation and Rocky Mountain Institute to support the Municipal Consortium of the Mountain Region to identify alternative funding sources for the sustainable microgrid development.

● Briefed Senior Disaster, Regional and HQ Leadership on the progress and vision of Interagency Recovery Coordination in Puerto Rico

● Tracked and facilitated contract transitions for Mission Assignments, Inter Agency Agreements (IAAs) and Interagency Reimbursable Work Agreements (IRWAs) to finance the support of Other Federal Agencies in the recovery effort.

● Evaluated staffing requirements to plan for future workforce, developed recommendations to senior leadership.

● Identified staff development needs and arranges for training to improve assessed shortfall areas.

● Managed supervisory administrative requirements for staff including: WebTA, Concur, Rotation Requests, Performance Appraisals, etc.

● Acted on behalf of the Federal Disaster Recovery Coordinator (FDRC) for IRC in their absence ensuring continuity of operations and coverage when required.

Senior Advisor

FEMA
08.2018 - 09.2019

● Served as the Recovery Advisor to Operations in response to Tropical Storm Dorian to ensure continuity of response and recovery operations.

● Provided direct support to the Deputy Federal Disaster Recovery Coordinator (DFDRC) for Operations in a myriad of initiatives utilizing effective project management skills to improve the execution of the recovery operation in Puerto Rico

● Acted on behalf of the DFDRC in their absence to ensure continuity of operations coordinating with all members of senior leadership and the program areas: Public Assistance, Hazard Mitigation, Environmental Historical Preservation

● Monitored the execution of several multi-million-dollar HSOAC RAND contracts in Puerto Rico and the USVI surpassing a total of $75M, ensuring oversight and compliant execution of all tasks, including the facilitation of the Independent Expert Panel required by the Public Assistance Alternative Procedures

● Participated in the Manifestation Task Force to monitor safety and security, and ensure continuity of operations during the civil unrest in the Government of Puerto Rico

● Facilitated the reorganization overhaul of the Puerto Rico Recovery organizational structure in the transition to meet the standards of the National Program Delivery Model, including the launch of the fourth National Consolidated Resources Center (CRC)

● Developed presentations on the strategic plan for the Energy Grid Modernization to be presented to Congress to defend eligible application of Bi-Partisan Budget Act in recovery of energy infrastructure in Puerto Rico

● Assessed efficacy of ongoing multi-million-dollar contracts including Lean Six Sigma, and Eagle Hill, made recommendations for extension or termination based on mission requirements, ensuring responsible stewardship of federal dollars.

● Prepared for VIP visits from members of Congress and Senior FEMA and DHS leadership, developing presentations and briefs as required.

● Reviewed agency policies, guidance and legislature to provide interpretation and application as it pertains to the recovery operation, developed operational guidance and standard operating procedures (SOPs) when necessary.

● Developed strategic recovery plan in conjunction with the Puerto Rico Central Office for Recovery, Reconstruction and Resiliency (COR3) to enhance coordinated execution of the Governor's Plan for Puerto Rico Courses of Action (COAs)

● Created the COA Task Force to align the Federal, State and COR3 Partners in the strategic action plan formulation for the Courses of Action identified in the Governor's Plan for Puerto Rico

● Set the Objectives and Key Results (OKR) to manage and track the priority strategies for the Municipalities Directorate, evaluated progress on a weekly basis and reported opportunities for improvement.

● Developed and implemented the solution to expedite project formulation process by shifting the operational structure of the geographical branches to meet the needs of the grants management software.

● Implemented the MaxTrax Branch Report Tracker to track key issues occurring in the geographic branches and improved the response time to resolve issues over the course of tenure.

● Supervised Data and Analytics Staff and Planning Specialists to leverage planning efforts between the cross-sector liaisons and the other sector staff.

● Served as the chair for the Recognition Committee for the Employee Engagement Initiative, spearheaded multiple initiatives to enhance morale and communication across the Joint Field Office and the disaster.

● Utilized Lean Six Sigma methodology, identified opportunities to enhance productivity and efficacy of internal processes, and developed solutions to address identified issues, including but not limited to: internal communications, program delivery, interagency communication, internal performance management.

● Leveraged Excel, Powerpoint, PowerBI and MaxTrax as well as other Microsoft software, to create reports for Command and General Staff and other Senior Leadership

Operations Branch Director

FEMA
01.2018 - 08.2018

Energy: Developed the strategic retrograde and de-installation plan for temporary power for the Energy Task Force

● Coordinated with Puerto Rico Water State Agency for Water (PRASA) on strategic response contingency planning for 2018 hurricane season participating in committee meetings determining multiple courses of action.

● Collaborated with FEMA staff and other federal, state and local agencies (USACE, EPA, PRASA and PREPA) to cohesively improve working relations and communication to mitigate emergency situations as they pertain to the temporary power mission.

● Established meetings with the four geographic branches to address temporary power requirements and priorities.

Debris: Executed debris removal operation with the commonwealth, state agencies and 78 Municipalities, effectively clearing roadways and disposing of debris in waterways and throughout the island

● Managed and supervised a team of 32 debris operations staff, identified resource requirements, developed a staffing plan, established an organizational structure for the team.

● Provided for the safety and wellness of personnel ensuring all staff complied with safety briefings and required trainings.

● Created a Performance Evaluation Tool and Reporting Tracker to document personnel actions of Debris Task Force staff.

● Implemented staff transition plan enhancing local capabilities by right-sizing deployed staff and backfilling with local hires to improve local capacity and minimize administrative costs.

● Worked with federal partners such as U.S. Army Corps of Engineers and U.S. Department of Transportation during disasters to identify mission requirements for disaster impacted areas and potential solutions while considering locally and nationally available.

● Mitigated personnel management conflicts amongst staff utilizing conflict management tactics and knowledge of conflict resolution in circumstances of performance and conduct issues.

● Effectively executed the restructuring and reorganization of the Municipalities Directorate within the Joint Field Office from Incident Command Structure to the Sector-Based Approach to Recovery

● Created regular reports to Senior Leadership and to other Federal Government entities on the status of debris operations.

Administrative Officer

Peace Corps
06.2015 - 01.2018

● Transitioned from Administrative Assistant to Administrative Officer to aid in the increased workload following departure of the Chief Administrative Officer

● Supervised interns in the creation of the Guide to VRS Management Handbook

● Recognized deficiencies in records management and led trainings to VRS staff members to improve information management and to prepare for audits.

● Toured regional office in Seattle, WA to analyze training needs, workflow, recruitment process and improve interoffice communication.

● Led trainings for administrative staff on Travel and Records Management during the New VRS Training (NVT)

● Procured over 300 staff development courses for the Office of Volunteer Recruitment and Selection, amounting to more than $76,000 in obligations.

● Exercised Option Years and Modified 55 contracts for Strategic University Partnerships and served as the Technical Point of Contact managing the monthly invoices and proper execution of contractual duties.

● Managed budgeting and purchasing for supplies, advertising and other expenses to support VRS.

● Worked with Acting CAO to properly execute FY16 budget and create FY17 Operating Plan Proposal

● Managed Travel Authorizations and Travel Vouchers for all VRS staff members in the Office of University Programs, VRS Leadership as well as invitational travelers

● Assisted with the Government Fleet Management, ensuring that all vehicles compliance proper maintenance.

● Supervised Administrative Interns, managed workload and assigned tasks based on capacity and bandwidth,

● Demonstrated knowledge of agency policy through trainings for support staff on administrative duties such as budgeting, procurement and personnel management

● Worked with Chief Administrative Officer and six sub-office directors to effectively execute the FY17 budget of $14 million and prepare the FY18 Operating Plan

● Arranged all international and domestic travel for employees within the Office of the Director and sub-offices.

● Ensured the prompt payment of all reimbursements, invoices and vouchers to ensure compliance with Prompt Payment Act and Peace Corps policy.

● Managed and executed contracts and Inter-Agency Agreements (IAA) for the Director's Office and all sub-offices, implementing modifications when necessary and corresponding with external liaisons.

● Organized logistical requirements for all events and conferences including the Global Sexual Assault Response Liaison (SARL) Conference which included:

○ Executing budget and utilizing a RAR for $426,360 with a maximum spending authority of $533,325 staying under budget for all expenses

○ Oversaw the travel and lodging arrangements for all 143 overseas staff from 72 different countries and 12 HQ staff.

○ Provided on the ground logistical support.

● Worked with Office of Civil Rights and Diversity to ensure compliance in preparation for onboarding Schedule-A staff who required the procurement of additional equipment and software to perform duties.

Education

Bachelor of Arts - Communications

Susquehanna University
Selinsgrove
05.2012

Skills

  • Organizational Development
  • Operational Efficiency
  • Leadership Development
  • Strategic Vision
  • Government Relations
  • Budget Development
  • Motivational Leadership
  • Goal Attainment

Languages

Spanish
Native or Bilingual

Timeline

Operations Section Chief (Type II)

FEMA
09.2023 - Current

Operations Section Chief (Type III)

FEMA
03.2021 - 09.2022

Operations Branch Director (Type II)

FEMA
06.2020 - 03.2021

Director for Interagency Recovery Coordination

FEMA
09.2019 - 06.2020

Senior Advisor

FEMA
08.2018 - 09.2019

Operations Branch Director

FEMA
01.2018 - 08.2018

Administrative Officer

Peace Corps
06.2015 - 01.2018

Bachelor of Arts - Communications

Susquehanna University
Melissa Boudrye