Summary
Overview
Work History
Education
Skills
Make-up Artistry
Timeline
Generic

Melissa Caramiciu

West Warwick,Rhode Island

Summary

Capable patient representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

22
22
years of professional experience

Work History

Patient Access Associate

Kent Hospital
Warwick, Rhode Island
01.2007 - Current
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • OR Booker- egd's, minor, surgeries.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.

Medical Secretary

University Dermatology
East Providence, RI
06.2005 - 12.2006
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Facilitated new patient prescriptions, refills, and prescription pre-authorizations.


Medical Secretary/Scheduler Coordinator

Rhode Island Medical Imaging
East Greenwich, RI
06.2000 - 06.2005
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Greeted visitors and initiated triage processes for clients to streamline patients.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Education

Associate of Science - Office Administration

CCRI
Warwick
05.1996

Skills

  • Providing Information and Resources
  • Resolving Problems
  • Patient Needs Assessment and Referral
  • Explaining Policy and Procedures
  • Microsoft Office
  • Verbal and Written Communication

Make-up Artistry

Timeless Beauty - bridal parties, weddings, proms.

Timeline

Patient Access Associate

Kent Hospital
01.2007 - Current

Medical Secretary

University Dermatology
06.2005 - 12.2006

Medical Secretary/Scheduler Coordinator

Rhode Island Medical Imaging
06.2000 - 06.2005

Associate of Science - Office Administration

CCRI

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Melissa Caramiciu