Taslima Murji
Somerset,NJ
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved [Number]% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Capable patient representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team.
Overview
8
8
years of professional experience
Work History
Patient Access Associate
Penn Medicine At Princeton Medical Center
Princeton, NJ
05.2014 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
Education
Bachelor of Science - Nursing
Ryerson University
Toronto, Canada 05.1994
High School Diploma -
Cedarbrae Colligiate
Scarborough, Ontario Canada06.1990
Skills
- Balancing Daily Deposits
- Patient Identification
- Communicating to Patients and Families
- Customer Service
- Insurance Information Collection
- Calm and Effective Under Pressure
- Patient Needs Assessment and Referral
- Patient Confidentiality and Data Security
- Patient Health Information Access
- Computerized Maintenance Management Systems
- Verifying Eligibility
- Multitasking and Organization
- Diagnostic Codes
- Administrative and Office Support
- Database Search and Data Entry Skills
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Patient Access Associate
Penn Medicine At Princeton Medical Center
05.2014 - Current
Bachelor of Science - Nursing
Ryerson University
High School Diploma -
Cedarbrae Colligiate
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