Melissa Cardona

Provide car rental for out of town visitors or local residents from home.

• Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.

• Utilized product knowledge of foods and beverages to make suggestions to customers.
• Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
• Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
• Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

• Greeted customers entering store and responded promptly to customer needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Welcomed customers and helped determine their needs.