Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Carter

Denver,CO

Summary

Hardworking Mail Machine Operator highly productive in fast-paced environments. Keeps letters and packages moving smoothly with well-maintained machinery. Quick to resolve routing errors and jams with minimal oversight.

Overview

25
25
years of professional experience

Work History

Mailroom Clerk

Denver Health Medical Center
06.2011 - Current
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used automated mail processing equipment to sort and collate mail.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Labeled, weighed and processed mail and packages for efficient distribution.

Driver

Denver Health Medical Center
06.2010 - 06.2011
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Customer Service Associate

Convergys
06.2009 - 05.2010
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Clerk

Stock Building Supply
10.1998 - 10.2008
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.

Education

High School Diploma -

Manual High School
Denver, CO
05.2003

Skills

  • Mail Delivery
  • Maintain Equipment
  • Postage Meter
  • Postal Form Proficiency

Timeline

Mailroom Clerk

Denver Health Medical Center
06.2011 - Current

Driver

Denver Health Medical Center
06.2010 - 06.2011

Customer Service Associate

Convergys
06.2009 - 05.2010

Clerk

Stock Building Supply
10.1998 - 10.2008

High School Diploma -

Manual High School

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Melissa Carter