Melissa Chambers
Chattanooga,TN
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Retail Sales Associate
Walmart
02.2025 - 06.2025
- Provided exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained new associates on sales techniques, product knowledge, and company policies to improve team performance.
- Collaborated with management to develop promotional displays that increased product visibility and drove sales.
- Resolved customer inquiries and complaints efficiently, maintaining a positive brand image through effective communication.
- Monitored sales floor activities, identifying trends and opportunities for improved merchandising strategies.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Task Associate
Ulta
10.2024 - 01.2025
- Arranged store planograms to optimize product placement.
- Implemented inventory management practices to ensure stock accuracy and minimize discrepancies.
- Executed promotional campaigns, ensuring alignment with brand standards and seasonal initiatives.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Member Frontline
Sam's Club
04.2020 - 08.2020
- Cashier duties, open/close, membership services, online pickup, picking orders, customer service.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Independent Contractor
Jane and Kate
11.2019 - 01.2020
- Picked then packaged and sent orders to customers and influencers. Worked extensively on inventory and an ever changing warehouse.
- Developed and implemented efficient project workflows to enhance overall productivity.
- Analyzed project outcomes to identify areas for process improvement and strategic adjustments.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Store Associate
Kohl's
10.2019 - 11.2019
- Transferred freight from the back room to the sales floor.
- Provided exceptional customer service, assisting shoppers with product inquiries and locating items.
- Maintained store presentation, ensuring merchandise was organized and visually appealing.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Collaborated with team members to restock shelves, enhancing product availability for customers.
- Assisted in inventory management, tracking stock levels and conducting regular counts.
Store Associate
ALDI
08.2018 - 02.2019
- Cashier duties, open/close, stocking, customer service.
- Implemented process improvements for checkout efficiency, reducing wait times for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Warehouse Worker
Robinson's Manufacturing
07.2018 - 08.2018
- Executed tasks of picking, packing, and shelf stocking.
- Conducted regular inventory checks to ensure stock levels met operational needs.
- Implemented process improvements that reduced time spent on order fulfillment tasks.
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Warehouse Associate
Amazon Fulfillment Associates
03.2017 - 05.2018
- Cross-trained in picking while working as a packer.
- Maintained accurate inventory records using Warehouse Management System (WMS) technology.
- Collaborated with team members to optimize workflow and reduce processing times.
- Conducted quality checks on incoming and outgoing shipments to ensure compliance with standards.
- Trained new associates on safety protocols and operational procedures, enhancing team performance.
- Implemented process improvements that streamlined order fulfillment, increasing overall efficiency.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Warehouse Associate
Integrity Staffing Solutions
11.2016 - 03.2017
- Packing orders and reconciling carts.
Mother's Day Out Teacher
Bayside Baptist Christian Preschool
08.2016 - 11.2016
- Caring for children around the age of 2. For two days a week, five hours each day. Ensuring children are cared for, and ensuring their well-being and happiness as well as planning and implementing an age-appropriate curriculum.
File Clerk
Long of Chattanooga
02.2010 - 07.2010
- Organizing and keeping track of files as they go out and come it. As well as some data input when needed.
Direct Care Staff
Angel View Crippled Childrens foundation
08.2008 - 12.2009
- To care for Developmentally and Physically disabled adults in a Day Program setting, then accompanying them home on the bus ensuring they safely return home. To chart at the end of each day, and assist cleaning of the Day Program facility.
Ranch Hand
Scientific Resource Surveys
08.2006 - 01.2007
- Taking care of and maintaining property and animals belonging to the owner of Scientific Resource Surveys. As well as grounds-keeping and general maintenance.
Sales Associate
New York & Company
04.2006 - 08.2006
- Providing excellent customer service while maintaining a safe, and enticing sales floor. Opening, and closing the register, and assisting in deposit drop-offs. Inventory, as well as receiving new inventory and cataloging it appropriately.
Sales Associate
See's Candy
11.2004 - 04.2005
- Providing excellent customer service while maintaining a safe and enticing sales floor. Answering phones. Product inventory and ordering. Opening and closing a register and the store.
Education
None -
Chattanooga College Medical Dental and Technical Careers
Chattanooga, TN01.2010
High school diploma - undefined
Chaparral High School
Temecula, CA01.2004
Skills
- Merchandising
- Packaging
- Microsoft office
- Load & Unload
- Warehouse Experience
- Planograms
- Order Picking
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Retail sales
- Customer engagement
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Money handling
- Cash register operation
- Retail store operations
- POS system operations
Timeline
Retail Sales Associate
Walmart
02.2025 - 06.2025
Task Associate
Ulta
10.2024 - 01.2025
Member Frontline
Sam's Club
04.2020 - 08.2020
Independent Contractor
Jane and Kate
11.2019 - 01.2020
Store Associate
Kohl's
10.2019 - 11.2019
Store Associate
ALDI
08.2018 - 02.2019
Warehouse Worker
Robinson's Manufacturing
07.2018 - 08.2018
Warehouse Associate
Amazon Fulfillment Associates
03.2017 - 05.2018
Warehouse Associate
Integrity Staffing Solutions
11.2016 - 03.2017
Mother's Day Out Teacher
Bayside Baptist Christian Preschool
08.2016 - 11.2016
File Clerk
Long of Chattanooga
02.2010 - 07.2010
Direct Care Staff
Angel View Crippled Childrens foundation
08.2008 - 12.2009
Ranch Hand
Scientific Resource Surveys
08.2006 - 01.2007
Sales Associate
New York & Company
04.2006 - 08.2006
Sales Associate
See's Candy
11.2004 - 04.2005
High school diploma - undefined
Chaparral High School
None -
Chattanooga College Medical Dental and Technical Careers
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