Melissa Chavez
Kansas City,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front End Associate
Home Depot
04.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
Spa Associate
Hand And Stone Facial Spa
07.2022 - 03.2024
- Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
- Collaborated with the spa team to develop new treatments and services, leading to an expanded menu offering.
- Promoted spa packages and retail products effectively, increasing sales revenue for the business.
- Contributed to efficient spa operations by managing appointment schedules and coordinating staff availability.
- Ensured compliance with all safety protocols and regulations within the spa facility, maintaining a safe environment for both clients and staff members.
- Assisted in maintaining a clean and serene spa environment, ensuring the utmost comfort for clients.
- Supported therapists by preparing treatment rooms with necessary supplies and equipment prior to appointments.
- Helped increase repeat bookings by following up with clients after their appointments to gather feedback and encourage future visits.
Cashier
Lowes Home Improvment
03.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Retail Sales Associate
Rally House
06.2020 - 02.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Bachelor of Arts - Criminology And Justice Studies
Avila University
Kansas City, MO05.2025
High School Diploma -
JC Harmon High School
Kansas City, KS05.2021
Skills
- Customer Service
- Time Management
- Front-end Performance Optimization
- Product restocking
Timeline
Front End Associate
Home Depot
04.2024 - Current
Spa Associate
Hand And Stone Facial Spa
07.2022 - 03.2024
Cashier
Lowes Home Improvment
03.2021 - 06.2022
Retail Sales Associate
Rally House
06.2020 - 02.2021
Bachelor of Arts - Criminology And Justice Studies
Avila University
High School Diploma -
JC Harmon High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
Stephanie MendozaStephanie Mendoza
Cashier at Lowes Home ImprovementCashier at Lowes Home Improvement