Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Melissa Clarke

Mount Carmel,PA

Summary

Highly adaptable and dependable professional with a strong ability to work independently or as part of a team. Maintains a positive attitude and focus even in high-stress situations. Thrives in any situation and consistently completes assigned tasks.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Asset Protection Officer

Big Lots DC-Tremont, PA
09.2023 - Current
  • I was employed by Big Lots Distribution Center as an Asset Protection Officer
  • As part of my role as an Asset Protection Officer, I have a variety of responsibilities that I need to fulfill
  • We are the initial emergency responders in the warehouse, responsible for addressing all incidents, such as accidents, injuries, theft and spills
  • To handle accidents and incidents, it is necessary for me to collect comprehensive information, including detailed accounts from witnesses, summaries of events, any available footage from cameras, and photographs of the incident
  • After gathering the necessary data, I am required to compose a comprehensive report that encompasses the statements, images, and every detail uncovered during the investigation
  • As the leader in safety, I am responsible for conducting safety observations of the warehouse and providing one-on-one coaching on safety to the employees
  • I am also in charge of conducting audits for the receiving, shipping, and overflow sections
  • As part of my auditing duties, I must record and send any differences or inconsistencies that I find using a predetermined format in excel, and then email them to the relevant managers so that they can address the issues
  • I am responsible for managing the flow of trailers entering and leaving the truck gate on the days I am scheduled to work at the guard shack
  • At the truck entrance, I handle various problems that arise with the truck drivers, such as errors in scheduling, the absence of appointment numbers, incorrect appointment times, and carrier SCAC codes, among other issues
  • It is extremely important to be precise when checking trailers in and out at the truck gate
  • I am additionally accountable for conducting C-TPAT examinations on incoming containers, I also inspect the empty containers stored in our yard
  • I went beyond their expectations at Big Lots and was given extra responsibilities in addition to my regular duties
  • I educate and provide training to newly hired Asset Protection Officers as well as conduct orientation sessions for new employees in the warehouse
  • My job has greatly relied on my ability to carefully observe and thoroughly investigate matters.

Crew Leader

Flagger Force Traffic Control Services-Middletown, PA
01.2023 - 09.2023
  • As a crew leader, it was my duty to arrive punctually in the company vehicle and bring the necessary equipment to set up our designated location
  • I communicated with the client to determine the requirements for the upcoming day
  • Afterward, another crew member and I establish the appropriate state-approved work area using the state typical PUB-213
  • After the setup was complete, it was my responsibility to manage the flow of traffic, take on a leadership role for my team members, and ensure the safety of our clients throughout their time on the road
  • I then proceeded to dismantle the construction site, obtain the work order numbers from the customer, and complete the time sheets for every team member under my supervision
  • Communication played a significant role in my job because I had to interact not only with customers and their teams but also with my own team and supervisors.

Loader/Unloader Processor

Walmart Distribution 7030-Pottsville, PA
07.2013 - 01.2022
  • In my role as a loader/unloader processor in the receiving department, my duty involved unloading freight from trucks upon their arrival
  • Afterwards, I proceeded to examine the documents for every truck in order to tally and dismantle the merchandise, which would then be loaded onto pallets and stored in the warehouse
  • During my tenure at Walmart, I worked as an orderfiller in different sections of the building, such as the freezer, fridge, and dry areas, which required working in diverse temperature settings
  • This involved efficiently and accurately completing orders with both quickness and precision
  • Afterwards, my role transformed into that of a loader
  • In this position, I was responsible for choosing the designated pallet and placing it onto the truck for transportation
  • I worked as a high-reach lift driver
  • My responsibilities included restocking the necessary items for the order fillers or storing new products that were received
  • Throughout my tenure at Walmart, I developed a multitude of skills across various departments within the establishment.

Supervisor

UPS-Horsham, PA
03.2011 - 03.2013
  • Initially, when I joined UPS as an employee, my role was that of a loader
  • We were given the task of loading 350 packages per hour (PPH)
  • However, I usually managed to load 450 to 600 PPH during my shift, surpassing their expectations
  • I was given a promotion to a supervisory role after 2 months, and by the time 4 months had passed, I was working independently
  • In my role as a supervisor at UPS, I had the responsibility of overseeing a team of 8 to 15 employees, which varied depending on the time of year
  • I was responsible for allocating my team to the trucks they were required to load during the night, based on the volume of packages we were expecting
  • Furthermore, I had to make necessary adjustments throughout the shift as required
  • Every evening, it was my responsibility to conduct a safety meeting and communicate our tasks to my team
  • I had the responsibility of handling all the paperwork that needed to be done during the night and also conducting checks in the yard.

Education

High school diploma -

Skills

  • Management
  • Load & Unload
  • Forklift
  • Pallet Jack
  • Warehouse Experience
  • Order Picking
  • Delivery Driver Experience
  • Packaging
  • Driving
  • Assembly
  • Shipping & Receiving
  • Van driver
  • Box truck
  • Manual transmission
  • Time management

Certification

  • Driver's License
  • Forklift Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Asset Protection Officer

Big Lots DC-Tremont, PA
09.2023 - Current

Crew Leader

Flagger Force Traffic Control Services-Middletown, PA
01.2023 - 09.2023

Loader/Unloader Processor

Walmart Distribution 7030-Pottsville, PA
07.2013 - 01.2022

Supervisor

UPS-Horsham, PA
03.2011 - 03.2013

High school diploma -

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Melissa Clarke